{"id":4923,"date":"2026-03-20T16:36:10","date_gmt":"2026-03-20T19:36:10","guid":{"rendered":"https:\/\/24cevent.com\/la-nueva-app-de-24cevent-un-nuevo-canal-para-gestionar-alertas-con-mas-contexto-y-flexibilidad\/"},"modified":"2026-03-20T16:38:53","modified_gmt":"2026-03-20T19:38:53","slug":"la-nueva-app-de-24cevent-un-nuevo-canal-para-gestionar-alertas-con-mas-contexto-y-flexibilidad","status":"publish","type":"post","link":"https:\/\/24cevent.com\/en\/la-nueva-app-de-24cevent-un-nuevo-canal-para-gestionar-alertas-con-mas-contexto-y-flexibilidad\/","title":{"rendered":"24Cevent&#8217;s new app: a new channel for managing alerts with more context and flexibility"},"content":{"rendered":"\n<p>Today, teams already use different channels to manage alerts:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>e-mail<\/li>\n\n\n\n<li>calls<\/li>\n\n\n\n<li>WhatsApp<\/li>\n\n\n\n<li>Teams<\/li>\n<\/ul>\n\n<p>Each one fulfills his or her role.<\/p>\n\n<p>But as the operation grows, a different need arises:<\/p>\n\n<p>\ud83d\udc49 <strong>have more control over how information is delivered<\/strong>.<\/p>\n\n<p>That&#8217;s where the new <strong>24Cevent app (beta)<\/strong> comes in.<\/p>\n\n<p>It does not replace what you already use. It comes to add a new channel, with more possibilities. <\/p>\n\n<h1 class=\"wp-block-heading\">In simple<\/h1>\n\n<p>With the 24Cevent app you can:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>receive real-time alerts<\/li>\n\n\n\n<li>see its status and evolution<\/li>\n\n\n\n<li>chat with your team directly on each alert<\/li>\n\n\n\n<li>sharing incidents with other teams<\/li>\n\n\n\n<li>access all history in one place<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 Everything from the cell phone, with an experience designed for operation.<\/p>\n\n<h1 class=\"wp-block-heading\">One more channel&#8230; but much more configurable<\/h1>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1394\" height=\"1760\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2026\/02\/921073722.png\" alt=\"\" class=\"wp-image-4609\" style=\"aspect-ratio:0.792054701277807;object-fit:cover;width:465px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2026\/02\/921073722.png 1394w, https:\/\/24cevent.com\/wp-content\/uploads\/2026\/02\/921073722-238x300.png 238w, https:\/\/24cevent.com\/wp-content\/uploads\/2026\/02\/921073722-811x1024.png 811w, https:\/\/24cevent.com\/wp-content\/uploads\/2026\/02\/921073722-768x970.png 768w, https:\/\/24cevent.com\/wp-content\/uploads\/2026\/02\/921073722-1217x1536.png 1217w\" sizes=\"(max-width: 1394px) 100vw, 1394px\" \/><\/figure>\n\n<p>The big difference in the app is not only where you receive the alert.<\/p>\n\n<p>It&#8217;s <strong>how you receive it<\/strong>.<\/p>\n\n<p>With 24Cevent you can build completely customized messages:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>dynamic variables<\/li>\n\n\n\n<li>relevant links<\/li>\n\n\n\n<li>images<\/li>\n\n\n\n<li>videos<\/li>\n\n\n\n<li>technical or business context<\/li>\n\n\n\n<li>clear instructions<\/li>\n\n\n\n<li>even elements that are more visual or simple to interpret<\/li>\n<\/ul>\n\n<p>Each team can define what they need to see and how.<\/p>\n\n<p>That opens up something important:<\/p>\n\n<p>\ud83d\udc49 <strong>adapt the notification to the type of incident and the type of user<\/strong>.<\/p>\n\n<h1 class=\"wp-block-heading\">Conversations with context<\/h1>\n\n<p>The app also allows for a key feature: direct conversation about the alert.<\/p>\n\n<p>This means that:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>the team sees the same context<\/li>\n\n\n\n<li>the conversation is not separated from the incident<\/li>\n\n\n\n<li>everything is recorded in one place<\/li>\n<\/ul>\n\n<p>It is not just communication.<\/p>\n\n<p>\ud83d\udc49 It&#8217;s coordination.<\/p>\n\n<h1 class=\"wp-block-heading\">Share alerts without losing information<\/h1>\n\n<p>In practice, many incidents require more than one team.<\/p>\n\n<p>With the app you can share the alert directly with other devices<\/p>\n\n<p>Maintaining:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>the context<\/li>\n\n\n\n<li>the original information<\/li>\n\n\n\n<li>the history<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 they all work on the same thing, without friction.<\/p>\n\n<h1 class=\"wp-block-heading\">Designed to evolve<\/h1>\n\n<p>The 24Cevent app was born as a natural extension of the platform.<\/p>\n\n<p>And as such it will continue to grow based on how equipment operates in real life.<\/p>\n\n<p>New capabilities, more customization and new ways to interact with alerts.<\/p>\n\n<h1 class=\"wp-block-heading\">Now available in beta<\/h1>\n\n<p>The app is now available in its beta version on <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.dparadig.mobileapp24c\" target=\"_blank\" rel=\"noopener\">Google Play.<\/a><\/p>\n\n<p>It is a first step towards a more flexible way of managing alerts, adding a channel that is better adapted to each team.<\/p>\n\n<h1 class=\"wp-block-heading\">In a nutshell<\/h1>\n\n<p>It is not about changing what already works.<\/p>\n\n<p>It&#8217;s about having more options.<\/p>\n\n<p><br\/>\ud83d\udc49 an additional channel \ud83d\udc49 more customization<br\/>\ud83d\udc49 more context<br\/>\ud83d\udc49 more clarity<\/p>\n\n<p>And in operation, that always adds up.<\/p>\n\n<p><\/p>\n\n<p>If you already use 24Cevent, the new app allows you to take that same logic to a more flexible and customizable channel.<\/p>\n\n<p>And if you&#8217;re exploring how to improve alert management, it&#8217;s a new way to make it clearer, more direct and more aligned to your actual operation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get more control over how information is delivered through the 24Cevent App, a new way to receive your notifications with more context, more data, and more ease of use for you and your team.<\/p>\n","protected":false},"author":2,"featured_media":4898,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[157],"tags":[174,176,177,175],"class_list":["post-4923","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-new-at-24cevent","tag-24cevent-app","tag-incident-management-app","tag-new-channel-24cevent","tag-notification-app"],"_links":{"self":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/4923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/comments?post=4923"}],"version-history":[{"count":1,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/4923\/revisions"}],"predecessor-version":[{"id":4924,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/4923\/revisions\/4924"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media\/4898"}],"wp:attachment":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media?parent=4923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/categories?post=4923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/tags?post=4923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}