{"id":4958,"date":"2026-03-20T10:12:48","date_gmt":"2026-03-20T13:12:48","guid":{"rendered":"https:\/\/24cevent.com\/como-coordinar-alertas-entre-distintos-sistemas-sin-perderme\/"},"modified":"2026-03-20T16:40:29","modified_gmt":"2026-03-20T19:40:29","slug":"como-coordinar-alertas-entre-distintos-sistemas-sin-perderme","status":"publish","type":"post","link":"https:\/\/24cevent.com\/en\/como-coordinar-alertas-entre-distintos-sistemas-sin-perderme\/","title":{"rendered":"How to coordinate alerts between different systems without getting lost?"},"content":{"rendered":"\n<p>If you have more than one monitoring tool, you probably already know the short answer:<\/p>\n\n<p>\ud83d\udc49 it&#8217;s easy to get lost.<\/p>\n\n<p>Because in theory it all sounds good:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Zabbix monitors infrastructure<\/li>\n\n\n\n<li>Datadog sees applications<\/li>\n\n\n\n<li>Dynatrace analyzes performance<\/li>\n\n\n\n<li>logs on the other hand<\/li>\n\n\n\n<li>dashboards on the other<\/li>\n<\/ul>\n\n<p>But when something goes wrong&#8230;<\/p>\n\n<p>everything starts to sound at the same time.<\/p>\n\n<p>And that&#8217;s where the real problem arises:<\/p>\n\n<p>\ud83d\udc49 you don&#8217;t know where to start.<\/p>\n\n<h2 class=\"wp-block-heading\">What usually happens (and nobody says)<\/h2>\n\n<p>An incident occurs and:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>alerts arrive from different systems<\/li>\n\n\n\n<li>each one says something different<\/li>\n\n\n\n<li>it is not clear if it is the same problem<\/li>\n\n\n\n<li>arrive through different channels<\/li>\n\n\n\n<li>no one knows which one is important<\/li>\n<\/ul>\n\n<p>And instead of helping you&#8230;<\/p>\n\n<p>\ud83d\udc49 monitoring is transformed into noise.<\/p>\n\n<h2 class=\"wp-block-heading\">The problem is not having too many tools<\/h2>\n\n<p>In fact, it is normal.<\/p>\n\n<p>The problem is that each one works separately.<\/p>\n\n<p>Then you have:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>multiple sources of alerts<\/li>\n\n\n\n<li>different formats<\/li>\n\n\n\n<li>different levels of criticality<\/li>\n\n\n\n<li>different teams involved<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 but no central coordination.<\/p>\n\n<h2 class=\"wp-block-heading\">What does &#8220;coordinate alerts&#8221; mean?<\/h2>\n\n<p>It&#8217;s not just putting them together in a dashboard.<\/p>\n\n<p>It is much more operational:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>understand which alerts are related<\/li>\n\n\n\n<li>decide which one really matters<\/li>\n\n\n\n<li>send the information to the correct equipment<\/li>\n\n\n\n<li>avoid duplication<\/li>\n\n\n\n<li>ensure that someone responds<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">How to stop getting lost (for real)<\/h2>\n\n<p>It is not by adding more tools.<\/p>\n\n<p>It is simplifying the flow.<\/p>\n\n<h3 class=\"wp-block-heading\">1. Centralize alerts in one place<\/h3>\n\n<p>Not to see them.<\/p>\n\n<p>To <strong>manage them<\/strong>.<\/p>\n\n<p>Because if you keep getting alerts on:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Slack<\/li>\n\n\n\n<li>e-mail<\/li>\n\n\n\n<li>multiple platforms<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 the chaos remains the same.<\/p>\n\n<h3 class=\"wp-block-heading\">Reduce noise (this is key).<\/h3>\n\n<p>Not all alerts must reach the equipment.<\/p>\n\n<p>You need:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>correlation<\/li>\n\n\n\n<li>inhibition<\/li>\n\n\n\n<li>prioritization<\/li>\n<\/ul>\n\n<p>To avoid this:<\/p>\n\n<p>\ud83d\udc49 10 alerts for the same problem.<\/p>\n\n<h3 class=\"wp-block-heading\">3. Define clear responsibilities<\/h3>\n\n<p>If an alert reaches everyone&#8230;<\/p>\n\n<p>\ud83d\udc49 belongs to no one.<\/p>\n\n<p>Each type of alert should have:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>a responsible team<\/li>\n\n\n\n<li>one person on duty<\/li>\n\n\n\n<li>a clear flow<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">4. Unify the form of notification<\/h3>\n\n<p>It doesn&#8217;t matter how many systems you have.<\/p>\n\n<p>The notification should be:<\/p>\n\n<p><br\/>\ud83d\udc49 consistent \ud83d\udc49 clear<br\/>\ud83d\udc49 actionable<\/p>\n\n<p>Because each system notifies differently:<\/p>\n\n<p>\ud83d\udc49 the equipment is confused.<\/p>\n\n<h3 class=\"wp-block-heading\">5. Ensures tracking (not only shipping)<\/h3>\n\n<p>This is the big mistake.<\/p>\n\n<p>Alerts are sent&#8230;<br\/>but no one knows if anyone took them.<\/p>\n\n<p>Coordinating well involves:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>to know who received<\/li>\n\n\n\n<li>to know who is acting<\/li>\n\n\n\n<li>escalate if no one responds<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">A very real example<\/h2>\n\n<p>Uncoordinated:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>5 systems generate alerts<\/li>\n\n\n\n<li>12 notifications arrive<\/li>\n\n\n\n<li>3 teams involved<\/li>\n\n\n\n<li>no one has the whole picture<\/li>\n<\/ul>\n\n<p>With coordination:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>alerts are grouped<\/li>\n\n\n\n<li>the main incident is identified<\/li>\n\n\n\n<li>the correct team is notified<\/li>\n\n\n\n<li>someone takes responsibility<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 less noise, more action.<\/p>\n\n<h2 class=\"wp-block-heading\">Something important<\/h2>\n\n<p>Coordinating alerts is not a technical problem.<\/p>\n\n<p>It is an <strong>orchestration<\/strong> problem.<\/p>\n\n<p>It&#8217;s not about seeing more data.<\/p>\n\n<p>It is about:<\/p>\n\n<p>\ud83d\udc49 understand them<br\/>\ud83d\udc49 prioritize them<br\/>\ud83d\udc49 act quickly<\/p>\n\n<h2 class=\"wp-block-heading\">So, how not to get lost?<\/h2>\n\n<p>You don&#8217;t need fewer tools.<\/p>\n\n<p>You need a point where everything comes together.<\/p>\n\n<p>A place where:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>alerts are centralized<\/li>\n\n\n\n<li>noise is reduced<\/li>\n\n\n\n<li>the responsibility is clear<\/li>\n\n\n\n<li>the answer is assured<\/li>\n<\/ul>\n\n<p><\/p>\n\n<h2 class=\"wp-block-heading\">Getting lost between alerts does not mean you have too much information.<\/h2>\n\n<p>It means that it is not well organized to react.<\/p>\n\n<p>And in operation, that&#8217;s what really matters.<\/p>\n\n<p><\/p>\n\n<p>If you have multiple monitoring tools today but coordination is still manual or confusing, the problem is probably not detection, but how alerts are being managed.<\/p>\n\n<p><strong>24Cevent centralizes, correlates and coordinates alerts between different systems, ensuring that each incident arrives with context, priority and a clear responsible party.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When something goes wrong, everything starts to ring at the same time. And that&#8217;s where the real problem arises: where to start? <\/p>\n","protected":false},"author":2,"featured_media":4850,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[155],"tags":[193,199,197,198,195],"class_list":["post-4958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reduction-of-operational-noise","tag-alerts-from-different-systems","tag-all-tools-fail-at-the-same-time","tag-coordinate-alerts","tag-many-monitoring-tools","tag-system-alerts"],"_links":{"self":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/4958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/comments?post=4958"}],"version-history":[{"count":1,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/4958\/revisions"}],"predecessor-version":[{"id":4961,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/4958\/revisions\/4961"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media\/4850"}],"wp:attachment":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media?parent=4958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/categories?post=4958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/tags?post=4958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}