{"id":4962,"date":"2025-11-26T17:43:24","date_gmt":"2025-11-26T20:43:24","guid":{"rendered":"https:\/\/24cevent.com\/notificar-alarmas-zabbix-por-llamada-telefonica\/"},"modified":"2026-03-20T16:40:26","modified_gmt":"2026-03-20T19:40:26","slug":"notificar-alarmas-zabbix-por-llamada-telefonica","status":"publish","type":"post","link":"https:\/\/24cevent.com\/en\/notificar-alarmas-zabbix-por-llamada-telefonica\/","title":{"rendered":"Notifying Zabbix alarms by phone call"},"content":{"rendered":"\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p><a href=\"https:\/\/www.zabbix.com\/la\" target=\"_blank\" rel=\"noopener\">Zabbix is one of the most popular open source and enterprise-class monitoring solutions<\/a>. It allows you to monitor servers, networks, virtual machines, databases, web services, cloud environments, containers, applications, and more.   <\/p>\n\n<p>In this article, we show you how to improve incident response by configuring Zabbix alerts to be sent automatically via phone calls, through external integration with notification software, similar to what you might do with other APMs.<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Improve your incident response times<\/h2>\n\n<p>One of the key advantages of Zabbix is its flexible notification system: it can alert you when problems are detected in your systems, be it service downtime, overload, database errors, network saturation, etc.  <\/p>\n\n<p>Zabbix allows you to send alarms through multiple channels: email, SMS, execution of custom scripts or integrations via webhooks, giving you the flexibility to adapt it to different workflows.  <\/p>\n\n<p>By integrating Zabbix with an external solution that converts these alerts into automated phone calls, you close an important gap: the lack of native voice notifications. This means that, in the event of a critical incident outside of normal business hours, your team can be contacted immediately, preventing the problem from remaining unattended until the next business day. <\/p>\n\n<p>If your goal is to improve platform availability and user experience, reducing MTTA (time to acknowledge) and MTTR (mean time to repair) becomes a key indicator. Automated phone call notifications can play two critical roles in this process: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Reduce <strong>MTTA<\/strong>: with a predefined decision matrix and a well-implemented integration, the time between incident detection and notification of the responsible party can be reduced to seconds.<br\/><\/li>\n\n\n\n<li>Reduce <strong>MTTR<\/strong>: by allowing 24\u00d77 support or intervention through a shift and immediate alerts scheme, the resolution of critical incidents is expedited.<br\/><\/li>\n<\/ul>\n\n<p>In short, combining Zabbix with an automatic telephone alert system can significantly increase the responsiveness of your IT team, improve operational continuity and minimize the impact of failures on your services.<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Configure the Zabbix integration<\/h2>\n\n<p>As a prerequisite, you must have <a href=\"https:\/\/24cevent.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">an account created in 24Cevent<\/a>, the platform that will perform the automatic 24&#215;7 notification of Zabbix alarms by phone calls.<\/p>\n\n<p>First, in 24Cevent, log in with your credentials and go to the &#8220;Integrations&#8221; section. There you should click on &#8220;Add integration&#8221;, and you will see a mini manual on how to correctly connect your integration.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"840\" height=\"196\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-27.png\" alt=\"\" class=\"wp-image-4509\" style=\"width:603px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-27.png 840w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-27-300x70.png 300w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-27-768x179.png 768w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" width=\"710\" height=\"350\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-15.png\" alt=\"\" class=\"wp-image-4573\" style=\"width:374px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-15.png 710w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-15-300x148.png 300w\" sizes=\"(max-width: 710px) 100vw, 710px\" \/><\/figure>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p><br\/>After this step is done, go immediately to Zabbix.<br\/>In order to send alert events to the 24Cevent Event Manager two actions need to be performed:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Deploy integration script on Zabbix server<\/li>\n\n\n\n<li>Create necessary configurations over the web in Zabbix<\/li>\n<\/ol>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading has-text-align-left\">Installer for Zabbix to 24Cevent integration<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>To download the script run this curl<\/strong><\/li>\n<\/ul>\n\n<pre class=\"wp-block-code\" style=\"font-size:10px\"><code><em>curl -s -o instalador_zabbix.sh https:\/\/cdn.24cevent.com\/scripts\/instalador_zabbix.sh<\/em><\/code><\/pre>\n\n<ul class=\"wp-block-list\">\n<li><strong>Which will download the installer named installer_zabbix.sh, permissions must be assigned:<\/strong><\/li>\n<\/ul>\n\n<pre class=\"wp-block-code\" style=\"font-size:10px\"><code><em>chmod 775 instalador_zabbix.sh<\/em><\/code><\/pre>\n\n<ul class=\"wp-block-list\">\n<li><strong>And run with root, where to run it we must take into account the following parameters:<\/strong><\/li>\n<\/ul>\n\n<pre class=\"wp-block-code\" style=\"font-size:10px\"><code><em>.\/instalador_zabbix.sh &#91;host] &#91;port] &#91;webhook url]<\/em><\/code><\/pre>\n\n<p><strong>Command:<\/strong><\/p>\n\n<pre class=\"wp-block-code\" style=\"font-size:10px\"><code><em>.\/instalador_zabbix.sh app.24cevent.com 443 \"https:\/\/app.24cevent.com\/proxy\/forwarder\/json\/?access_token=UCkqvz9twcIyK3Ii8WmMuINkdNkOIP&amp;channel=d9ee2d21e59e9ee822d9061edfc1dbfe25d2ed9de8df85942ac733bb86b4ba7f&amp;no_receiver\"<\/em>\n<\/code><\/pre>\n\n<p><strong>At this point the proxy should already be created, otherwise we can run the example to validate the connection, permissions and directories. If later we have a different proxy we can run it again and the created file will be replaced. <\/strong><br\/><br\/><strong>Output:<\/strong><\/p>\n\n<pre class=\"wp-block-code\" style=\"font-size:10px\"><code>\n<em>&#91;INFO] Generando el script de integraci\u00f3n en zabbix_integration_24c.sh... &#91;OK] Script desplegado correctamente. &#91;INFO] Verificando conectividad a ******************* &#91;OK] Conectividad confirmada con ******************* &#91;INFO] Enviando alerta de prueba... % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 3031 0 2437 100 594 4305 1049 --:--:-- --:--:-- --:--:-- 5355 Ejecutando--- curl -s -w n&#91;HTTP_CODE]: %{http_code}n -o - -X POST -H Content-Type: application\/json -d '{\"group\":\"INFRAESTRUCTURA\",\"estado\":\"Warning-{EVENT.RECOVERY.STATUS}\",\"lastValue\":\"83.98 %\",\"problemName\":\"{#FSLABEL}(E:): Disk space is low (used > 80%)\",\"external_id\":\"TOKEN-11320-687072-12544173\",\"address\":\"TEST\",\"message\":\"{#FSLABEL}(E:): Disk space is low (used > 80%) - GENERICO_INFRAESTRUCTURA - Problem started at 00:07:59 on 2025.06.27\",\"accion\":\"No hay un tag de Accion\",\"service\":\"{#FSLABEL}(E:): Space utilization\",\"acciones\":\"No hay tags de accion\",\"ambiente\":\"PRODUCTIVO\",\"service_type\":\"SERVER\",\"host\":\"PRUEBA INSTALACION\",\"problemId\":\"12544173\",\"original_problem_id\":\"12544173\"}' https:\/\/skinner.dparadig.com:8022\/forwarder\/json\/?access_token=AWP5A6RIwwogLSOc3Ag0PgeJQ23KNK2&amp;channel=zabbix_clinica-alemana_cmc&amp;no_receiver &#91;RESPUESTA DEL PROXY]: {\"status\":\"OK\",\"message\":null,\"extra\":{\"*******************\":{\"json\":\"{\"estado\":\"Warning-{EVENT.RECOVERY.STATUS}\",\"servicio\":\"NOTIFICACION_ZABBIX\",\"custom\":{\"Source\":\"ZABBIX\",\"address\":\"TEST\",\"host\":\"PRUEBA INSTALACION\",\"Last_value\":\"83.98 %\",\"timestampproxy\":\"1751246259173\",\"service_output\":\"{#FSLABEL}(E:): Disk space is low (used > 80%)\",\"service\":\"{#FSLABEL}(E:): Space utilization\",\"Accion\":\"No hay un tag de Accion\",\"Service_type\":\"SERVER\",\"Ambiente\":\"PRODUCTIVO\",\"Original_problem_ID\":\"12544173\",\"severidad\":\"Major\",\"Group\":\"INFRAESTRUCTURA\",\"random\":\"50987\",\"Acciones\":\"No hay tags de accion\"},\"external_id\":\"TOKEN-11320-687072-12544173\",\"message\":\"{#FSLABEL}(E:): Disk space is low (used > 80%) - GENERICO_INFRAESTRUCTURA - Problem started at 00:07:59 on 2025.06.27\",\"criticidad\":\"Major\",\"access_token\":\"pooJa3GQZXzSrs0W6V6tGFfLJgQmucmea3Tz4oEGpV0k4VCZ==\",\"requestUID\":\"null-1751246259173-50987\"}\",\"status\":\"warning Sistema actual est\u00e1 en modo de respaldo. Alarma recibida pero no procesada.\"},\"generic\":{\"url_forwarder\":\"https:\/\/app.24cevent.com\/api\/clientapi\/sendNotification,https:\/\/sniha.dparadig.com:8061\/clientapi\/sendNotification\",\"token\":\"true\"},\"status\":{\"details\":\"\",\"status\":\"OK\"},\"https:\/\/app.24cevent.com\/api\/clientapi\/sendNotification\":{\"json\":\"{\"estado\":\"Warning-{EVENT.RECOVERY.STATUS}\",\"servicio\":\"NOTIFICACION_ZABBIX\",\"custom\":{\"Source\":\"ZABBIX\",\"address\":\"TEST\",\"host\":\"PRUEBA INSTALACION\",\"Last_value\":\"83.98 %\",\"timestampproxy\":\"1751246259173\",\"service_output\":\"{#FSLABEL}(E:): Disk space is low (used > 80%)\",\"service\":\"{#FSLABEL}(E:): Space utilization\",\"Accion\":\"No hay un tag de Accion\",\"Service_type\":\"SERVER\",\"Ambiente\":\"PRODUCTIVO\",\"Original_problem_ID\":\"12544173\",\"severidad\":\"Major\",\"Group\":\"INFRAESTRUCTURA\",\"random\":\"50987\",\"Acciones\":\"No hay tags de accion\"},\"external_id\":\"TOKEN-11320-687072-12544173\",\"message\":\"{#FSLABEL}(E:): Disk space is low (used > 80%) - GENERICO_INFRAESTRUCTURA - Problem started at 00:07:59 on 2025.06.27\",\"criticidad\":\"Major\",\"access_token\":\"pooJa3GQZXzSrs0W6V6tGFfLJgQmucmea3Tz4oEGpV0k4VCZ==\",\"requestUID\":\"null-1751246259173-50987\"}\",\"status\":\"warning Alarma recibida y redirigida al mutador.\"}}} funcionandon ahora resolviendo alerta generada % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 3004 0 2415 100 589 5171 1261 --:--:-- --:--:-- --:--:-- 6418 Ejecutando--- curl -s -w n&#91;HTTP_CODE]: %{http_code}n -o - -X POST -H Content-Type: application\/json -d '{\"group\":\"INFRAESTRUCTURA\",\"estado\":\"Ok-{EVENT.RECOVERY.STATUS}\",\"lastValue\":\"83.98 %\",\"problemName\":\"{#FSLABEL}(E:): Disk space is low (used > 80%)\",\"external_id\":\"TOKEN-11320-687072-12544173\",\"address\":\"TEST\",\"message\":\"{#FSLABEL}(E:): Disk space is low (used > 80%) - GENERICO_INFRAESTRUCTURA - Problem started at 00:07:59 on 2025.06.27\",\"accion\":\"No hay un tag de Accion\",\"service\":\"{#FSLABEL}(E:): Space utilization\",\"acciones\":\"No hay tags de accion\",\"ambiente\":\"PRODUCTIVO\",\"service_type\":\"SERVER\",\"host\":\"PRUEBA INSTALACION\",\"problemId\":\"12544173\",\"original_problem_id\":\"12544173\"}' https:\/\/skinner.dparadig.com:8022\/forwarder\/json\/?access_token=AWP5A6RIwwogLSOc3Ag0PgeJQ23KNK2&amp;channel=zabbix_clinica-alemana_cmc&amp;no_receiver &#91;RESPUESTA DEL PROXY]: {\"status\":\"OK\",\"message\":null,\"extra\":{\"*******************\":{\"json\":\"{\"estado\":\"Ok-{EVENT.RECOVERY.STATUS}\",\"servicio\":\"NOTIFICACION_ZABBIX\",\"custom\":{\"Source\":\"ZABBIX\",\"address\":\"TEST\",\"host\":\"PRUEBA INSTALACION\",\"Last_value\":\"83.98 %\",\"timestampproxy\":\"1751246263647\",\"service_output\":\"{#FSLABEL}(E:): Disk space is low (used > 80%)\",\"service\":\"{#FSLABEL}(E:): Space utilization\",\"Accion\":\"No hay un tag de Accion\",\"Service_type\":\"SERVER\",\"Ambiente\":\"PRODUCTIVO\",\"Original_problem_ID\":\"12544173\",\"severidad\":\"Ok\",\"Group\":\"INFRAESTRUCTURA\",\"random\":\"33954\",\"Acciones\":\"No hay tags de accion\"},\"external_id\":\"TOKEN-11320-687072-12544173\",\"message\":\"{#FSLABEL}(E:): Disk space is low (used > 80%) - GENERICO_INFRAESTRUCTURA - Problem started at 00:07:59 on 2025.06.27\",\"criticidad\":\"Ok\",\"access_token\":\"pooJa3GQZXzSrs0W6V6tGFfLJgQmucmea3Tz4oEGpV0k4VCZ==\",\"requestUID\":\"null-1751246263647-33954\"}\",\"status\":\"warning Sistema actual est\u00e1 en modo de respaldo. Alarma recibida pero no procesada.\"},\"generic\":{\"url_forwarder\":\"https:\/\/app.24cevent.com\/api\/clientapi\/sendNotification,https:\/\/sniha.dparadig.com:8061\/clientapi\/sendNotification\",\"token\":\"true\"},\"status\":{\"details\":\"\",\"status\":\"OK\"},\"https:\/\/app.24cevent.com\/api\/clientapi\/sendNotification\":{\"json\":\"{\"estado\":\"Ok-{EVENT.RECOVERY.STATUS}\",\"servicio\":\"NOTIFICACION_ZABBIX\",\"custom\":{\"Source\":\"ZABBIX\",\"address\":\"TEST\",\"host\":\"PRUEBA INSTALACION\",\"Last_value\":\"83.98 %\",\"timestampproxy\":\"1751246263647\",\"service_output\":\"{#FSLABEL}(E:): Disk space is low (used > 80%)\",\"service\":\"{#FSLABEL}(E:): Space utilization\",\"Accion\":\"No hay un tag de Accion\",\"Service_type\":\"SERVER\",\"Ambiente\":\"PRODUCTIVO\",\"Original_problem_ID\":\"12544173\",\"severidad\":\"Ok\",\"Group\":\"INFRAESTRUCTURA\",\"random\":\"33954\",\"Acciones\":\"No hay tags de accion\"},\"external_id\":\"TOKEN-11320-687072-12544173\",\"message\":\"{#FSLABEL}(E:): Disk space is low (used > 80%) - GENERICO_INFRAESTRUCTURA - Problem started at 00:07:59 on 2025.06.27\",\"criticidad\":\"Ok\",\"access_token\":\"pooJa3GQZXzSrs0W6V6tGFfLJgQmucmea3Tz4oEGpV0k4VCZ==\",\"requestUID\":\"null-1751246263647-33954\"}\",\"status\":\"warning Alarma recibida y redirigida al mutador.\"}}}<\/em>\n\n<\/code><\/pre>\n\n<p><strong>In case of any error in the respective validations, the script will end with its respective exit message.<\/strong><\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Create necessary configurations over the web in Zabbix<\/h2>\n\n<p>In order to perform the integration we have to perform 3 steps:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Create a Media Type that links to the script<\/li>\n\n\n\n<li>Create a user to be linked with the 24Cevent token and the corresponding Media Type<\/li>\n\n\n\n<li>Create an Action that links the user and the Media Type to be used at the time of notification.<\/li>\n<\/ul>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\">1. Create a Media Type that links to the script<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Log in to the zabbix platform with the administrator user name<\/li>\n\n\n\n<li>Go to the &#8220;Alerts&#8221; tab<\/li>\n\n\n\n<li>Then to &#8220;Media Types&#8221;.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" width=\"204\" height=\"190\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image.png\" alt=\"\" class=\"wp-image-4542\" style=\"width:185px;height:auto\"\/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Click on &#8220;Create Media Type&#8221;.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"417\" height=\"134\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-1.png\" alt=\"\" class=\"wp-image-4545\" style=\"width:343px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-1.png 417w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-1-300x96.png 300w\" sizes=\"(max-width: 417px) 100vw, 417px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>We fill in the following information:\n<ul class=\"wp-block-list\">\n<li><strong>Name: <\/strong>integration_24c<\/li>\n\n\n\n<li><strong>Type: <\/strong>Select &#8220;Script&#8221;.<\/li>\n\n\n\n<li><strong>Script Name: <\/strong>Enter the name of the script which will be: &#8220;zabbix_integration_24c.sh&#8221;.<\/li>\n\n\n\n<li><strong>Script Parameters: <\/strong>Add the following parameters<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<pre class=\"wp-block-code\" style=\"font-size:10px\"><code><em>host={HOST.NAME} service={ITEM.NAME} estado={EVENT.SEVERITY}-{EVENT.RECOVERY.STATUS} problemName={EVENT.NAME} problemId={EVENT.ID} lastValue={ITEM.LASTVALUE1} original_problem_id={EVENT.ID}{TRIGGER.URL} external_id=TOKEN-{HOST.ID}-{TRIGGER.ID}-{EVENT.ID} message={EVENT.NAME} - GENERICO_INFRAESTRUCTURA - Problem started at {EVENT.TIME} on {EVENT.DATE} address={HOST.IP}<\/em><\/code><\/pre>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"737\" height=\"633\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-2.png\" alt=\"\" class=\"wp-image-4547\" style=\"width:495px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-2.png 737w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-2-300x258.png 300w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/><\/figure>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<ul class=\"wp-block-list\">\n<li>Then we click on add and we will have our &#8220;Media Type&#8221; ready.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading has-text-align-left\">2. Create a user that links to the 24Cevent token and the corresponding Media Type.<br\/><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Go to the &#8220;Users&#8221; tab<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"199\" height=\"175\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-3.png\" alt=\"\" class=\"wp-image-4549\" style=\"width:165px;height:auto\"\/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Then click on the &#8220;Create User&#8221; button<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"344\" height=\"96\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-4.png\" alt=\"\" class=\"wp-image-4551\" style=\"width:264px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-4.png 344w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-4-300x84.png 300w\" sizes=\"(max-width: 344px) 100vw, 344px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>We fill in the following information:\n<ul class=\"wp-block-list\">\n<li><strong>Alias: <\/strong>integration_24c<\/li>\n\n\n\n<li><strong>Groups: <\/strong>Select the group &#8220;Zabbix_reading&#8221;.<\/li>\n\n\n\n<li><strong>Password: <\/strong>We give a generic password, since it will only be used as a passing contact, it is not necessary to have access to the platform.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"715\" height=\"510\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-5.png\" alt=\"\" class=\"wp-image-4553\" style=\"width:515px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-5.png 715w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-5-300x214.png 300w\" sizes=\"(max-width: 715px) 100vw, 715px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Go to the &#8220;Media&#8221; tab<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"362\" height=\"157\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-6.png\" alt=\"\" class=\"wp-image-4555\" style=\"width:244px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-6.png 362w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-6-300x130.png 300w\" sizes=\"(max-width: 362px) 100vw, 362px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Press the &#8220;Add&#8221; button to add a new media.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"582\" height=\"208\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-7.png\" alt=\"\" class=\"wp-image-4557\" style=\"width:344px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-7.png 582w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-7-300x107.png 300w\" sizes=\"(max-width: 582px) 100vw, 582px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>In the &#8220;Type&#8221; drop-down menu we select the &#8220;Media Type&#8221; we created in the previous step.<\/li>\n\n\n\n<li>In the &#8220;Send To&#8221; field we can leave it empty, and deselect the severities &#8220;Not Classified&#8221; and &#8220;Information&#8221;.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"528\" height=\"373\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-8.png\" alt=\"\" class=\"wp-image-4559\" style=\"width:414px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-8.png 528w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-8-300x212.png 300w\" sizes=\"(max-width: 528px) 100vw, 528px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>We finish by pressing &#8220;Add&#8221; and then &#8220;Add&#8221; for the user, and with this we will have our user ready.<\/li>\n<\/ul>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\">3. Create an Action that links the user and the Media Type to be used at the time of notification.<\/h3>\n\n<p>To finalize the integration we will have to create &#8220;Actions&#8221; according to the alerting needs of the different devices\/services that we have in the system:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Go to &#8220;Alerts&#8221;.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"205\" height=\"44\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-9.png\" alt=\"\" class=\"wp-image-4561\" style=\"width:177px;height:auto\"\/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Then in &#8220;Actions&#8221;<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"355\" height=\"195\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-10.png\" alt=\"\" class=\"wp-image-4563\" style=\"width:263px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-10.png 355w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-10-300x165.png 300w\" sizes=\"(max-width: 355px) 100vw, 355px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Then click on the &#8220;Create Action&#8221; button<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"101\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-11.png\" alt=\"\" class=\"wp-image-4565\" style=\"width:206px;height:auto\"\/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>In this window we add:\n<ul class=\"wp-block-list\">\n<li><strong>Name: <\/strong>We add a particular name for the action that allows us to identify which host\/service or conditions we will use, in this case it will be generic for any case: &#8220;Send event to 24Cevent&#8221;.<\/li>\n\n\n\n<li><strong>Conditions: <\/strong>Here we select all alerting conditions that will be linked to the sending of notifications to 24Cevent, in this case, we will select the host &#8220;Sauron&#8221;, so any alert produced by the host sauron and its services, will be executed this notification action.<\/li>\n\n\n\n<li><strong>Enabled: Enabled <\/strong>must be activated, otherwise the action will not be generated.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"949\" height=\"318\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-12.png\" alt=\"\" class=\"wp-image-4567\" style=\"width:612px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-12.png 949w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-12-300x101.png 300w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-12-768x257.png 768w\" sizes=\"(max-width: 949px) 100vw, 949px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Then go to the &#8220;Operations&#8221; tab<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"270\" height=\"87\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-13.png\" alt=\"\" class=\"wp-image-4569\" style=\"width:202px;height:auto\"\/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>In this tab in the &#8216;Operations&#8217; field we will add a new field<\/li>\n\n\n\n<li>Then in Operations details, we will edit:\n<ul class=\"wp-block-list\">\n<li><strong>Send to Users: <\/strong>Select the user created for the integration<strong>. <\/strong><\/li>\n\n\n\n<li><strong>Send only to: <\/strong>Here we will select the &#8220;Media Type&#8221; that we have generated in the previous step, as this will allow us to make the connection with the script and 24Cevent.<\/li>\n\n\n\n<li><strong>Enable custom message<\/strong><\/li>\n\n\n\n<li><strong>In subject:<\/strong><br\/><br\/><em>Problem: {EVENT.NAME}<\/em><br\/><br\/><\/li>\n\n\n\n<li><strong>In Message:<\/strong><br\/><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<pre class=\"wp-block-code\" style=\"font-size:10px\"><code><em>Problem started at {EVENT.TIME} on {EVENT.DATE} Last value: {ITEM.LASTVALUE1} Problem name: {EVENT.NAME} Host: {HOST.NAME} Service : {ITEM.NAME} Severity: {EVENT.SEVERITY} Original problem ID: {EVENT.ID} {TRIGGER.URL}<\/em><\/code><\/pre>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"539\" height=\"547\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-14.png\" alt=\"\" class=\"wp-image-4571\" style=\"width:419px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-14.png 539w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-14-296x300.png 296w\" sizes=\"(max-width: 539px) 100vw, 539px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Once these changes have been made, click on Add and go to the &#8220;Recovery Operations&#8221; option where you will perform the same action.<\/li>\n<\/ul>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Common problems<\/strong><\/p>\n<\/blockquote>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Check if the folder where the script is located belongs to the zabbix user, because it can generate a write error, which does not allow the integration with the 24cevent event manager.<\/p>\n<\/blockquote>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Inside 24Cevent<\/h2>\n\n<p>First of all, you will see the following panel in the &#8220;Integrations&#8221; section.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"71\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-16-1024x71.png\" alt=\"\" class=\"wp-image-4575\" style=\"width:736px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-16-1024x71.png 1024w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-16-300x21.png 300w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-16-768x54.png 768w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-16.png 1075w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>In &#8220;Manage&#8221; you will be able to test if your integration was successful:<\/p>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"106\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-17.png\" alt=\"\" class=\"wp-image-4577\" style=\"width:434px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-17.png 700w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-17-300x45.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n<p>Remember the following tips:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>In order for you to receive alerts directly to 24Cevent, you must &#8220;Stop&#8221; the test (as these alerts are test only).<\/li>\n\n\n\n<li>Test alerts must have different IDs or Criticalities if different alerts are to be queued.<\/li>\n<\/ul>\n\n<p>In the &#8220;Operations&#8221; section you will be able to visualize how all your alerts are arriving from Zabbix.<br\/><\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-7-1024x473.png\" alt=\"\" class=\"wp-image-4462\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-7-1024x473.png 1024w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-7-300x139.png 300w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-7-768x355.png 768w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-7-1536x709.png 1536w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-7.png 1544w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>In operations you will see your alerts arrive, to remove them from the &#8220;pending&#8221; tab you must select them and mark them as &#8220;Notified or Solved&#8221;, this is usually done with test alerts.<\/p>\n\n<p>To set up a phone call, you must follow these steps:<br\/>1) Create a contact.<br\/><br\/>In the &#8220;Contacts&#8221; section &#8212; fill in the boxes: Name, phone and email &#8212; Create contact.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"329\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-8-1024x329.png\" alt=\"\" class=\"wp-image-4464\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-8-1024x329.png 1024w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-8-300x97.png 300w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-8-768x247.png 768w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-8-1536x494.png 1536w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-8.png 1551w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>2) Create a shift (working hours of this contact).<br\/><br\/>In the &#8220;Work teams&#8221; section &#8212; New shift.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"368\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-9-1024x368.png\" alt=\"\" class=\"wp-image-4466\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-9-1024x368.png 1024w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-9-300x108.png 300w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-9-768x276.png 768w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-9.png 1248w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Fill in the requested fields: Shift name &#8212; Select contact created &#8212; And schedule &#8212; Hit the &#8220;Save&#8221; button.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"640\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-10.png\" alt=\"\" class=\"wp-image-4468\" style=\"width:422px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-10.png 591w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-10-277x300.png 277w\" sizes=\"(max-width: 591px) 100vw, 591px\" \/><\/figure>\n\n<p>3) Create a notification flow.<br\/><br\/>Go to &#8220;Notification flows&#8221; &#8212; New notification flow.<br\/>Fill in the requested fields: Flow name, Responsible shift, and Drag the &#8220;Notification rule&#8221;, called for this case. Finally click on save. <\/p>\n\n<p>Tip: Remember that the notification flow must remain &#8220;active&#8221;, if you leave it on maintenance you will not receive alerts.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"238\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-11-1024x238.png\" alt=\"\" class=\"wp-image-4470\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-11-1024x238.png 1024w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-11-300x70.png 300w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-11-768x179.png 768w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-11-1536x358.png 1536w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-11.png 1808w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-12-1024x535.png\" alt=\"\" class=\"wp-image-4472\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-12-1024x535.png 1024w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-12-300x157.png 300w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-12-768x401.png 768w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-12-1536x803.png 1536w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-12.png 1640w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>In the main panel you will see your active notification flow:<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"138\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-14-1024x138.png\" alt=\"\" class=\"wp-image-4476\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-14-1024x138.png 1024w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-14-300x41.png 300w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-14-768x104.png 768w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-14-1536x208.png 1536w, https:\/\/24cevent.com\/wp-content\/uploads\/2023\/06\/image-14.png 1649w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>And that&#8217;s it, you will start receiving phone calls for your Zabbix alerts:<br\/><\/p>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"519\" src=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-18.png\" alt=\"\" class=\"wp-image-4579\" style=\"width:226px;height:auto\" srcset=\"https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-18.png 350w, https:\/\/24cevent.com\/wp-content\/uploads\/2025\/11\/image-18-202x300.png 202w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n<p>Integrating Zabbix alarms with <strong>24Cevent<\/strong> phone call notifications is a highly effective strategy for improving incident response in IT environments. This combination enables support teams to be alerted immediately and directly to critical issues, accelerating resolution and reducing business impact. By adding the monitoring capabilities of Zabbix with 24Cevent&#8217;s alert management engine, organizations gain an additional layer of reliability and speed that reinforces their observability strategy.  <\/p>\n\n<p>Detecting an incident in time and having sufficient technical information is essential, but <strong>just as important is ensuring that the right person receives the alert without delay<\/strong>. That&#8217;s where 24Cevent complements Zabbix: it transforms alerts into automatic, prioritized phone calls, ensuring immediate attention even outside business hours. <\/p>\n\n<p>Implementing a solution like 24Cevent alongside Zabbix&#8217;s native notification methods can deliver key benefits:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>24\u00d77 Support<\/strong>: Enables continuous and cost-effective support, keeping the team informed even in critical moments after hours.<\/li>\n\n\n\n<li><strong>Optimized MTTA<\/strong>: 24Cevent reduces the time between incident detection and actual notification to the responsible party, lowering the MTTA to seconds.<\/li>\n\n\n\n<li><strong>Context standardization<\/strong>: Sends clear and homogeneous information to the support team, without depending on the channel or analyst configuring the alert.<\/li>\n\n\n\n<li><strong>Intelligent parallelization<\/strong>: Makes it possible to notify several teams simultaneously, including external providers, according to defined rules.<\/li>\n\n\n\n<li><strong>SLA control and measurement<\/strong>: Enables accurate measurement of each stage of the incident cycle, from alert to resolution, ensuring reliable reporting.<\/li>\n<\/ul>\n\n<p>Together, <strong>Zabbix + 24Cevent<\/strong> form a robust solution for organizations looking to increase their operational maturity. While Zabbix detects events and delivers comprehensive monitoring, 24Cevent ensures that each alert gets to the right people, at the right time, and through a channel that is really hard to ignore: the phone call. <\/p>\n\n<p>The result is a monitoring ecosystem that is faster, more reliable and aligned with today&#8217;s business continuity requirements.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"has-medium-font-size\"><strong>Do you need to make sure that your Zabbix alarms will be attended to at the exact moment they occur?<\/strong> <\/p>\n\n<p>Forget about having teams monitoring dashboards 24 hours a day. Connect your alerts to <strong>24Cevent<\/strong>, classify them and trigger immediate notifications (including automated phone calls) so that your support team responds promptly to any critical incident. <\/p>\n\n<p>Get started today with a no-cost, no-obligation free trial and discover how <strong>Zabbix + 24Cevent<\/strong> can become your own 24&#215;7 automated operations center.<\/p>\n\n<div style=\"height:70px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Connect your Zabbix alerts to 24Cevent, classify them and trigger immediate notifications (including automated phone calls) so that your support team responds promptly to any critical incident.<\/p>\n","protected":false},"author":2,"featured_media":4540,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[156],"tags":[202,200,201],"class_list":["post-4962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-phone-call-alerts","tag-notification-of-incidents","tag-zabbix-phone-call","tag-zabbix-with-24cevent"],"_links":{"self":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/4962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/comments?post=4962"}],"version-history":[{"count":1,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/4962\/revisions"}],"predecessor-version":[{"id":4965,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/4962\/revisions\/4965"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media\/4540"}],"wp:attachment":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media?parent=4962"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/categories?post=4962"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/tags?post=4962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}