{"id":5188,"date":"2026-03-25T17:59:20","date_gmt":"2026-03-25T20:59:20","guid":{"rendered":"https:\/\/24cevent.com\/como-se-puede-reducir-el-tiempo-de-inactividad-de-un-sistema-informatico\/"},"modified":"2026-04-29T11:39:27","modified_gmt":"2026-04-29T14:39:27","slug":"como-se-puede-reducir-el-tiempo-de-inactividad-de-un-sistema-informatico","status":"publish","type":"post","link":"https:\/\/24cevent.com\/en\/como-se-puede-reducir-el-tiempo-de-inactividad-de-un-sistema-informatico\/","title":{"rendered":"How can I reduce the downtime of a computer system?"},"content":{"rendered":"\n<p>Downtime is one of the biggest risks for any company.<\/p>\n\n<p>It can mean:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>lost sales<\/li>\n\n\n\n<li>operations halted<\/li>\n\n\n\n<li>poor customer experience<\/li>\n\n\n\n<li>reputational impact<\/li>\n<\/ul>\n\n<p>And while many companies invest in infrastructure, cloud or redundancy&#8230;<\/p>\n\n<p>\ud83d\udc49 they still have drops<\/p>\n\n<h1 class=\"wp-block-heading\">In simple<\/h1>\n\n<p>Reducing downtime is not just about avoiding failures.<\/p>\n\n<p>It&#8217;s about <strong>detecting earlier, reacting faster and solving better.<\/strong><\/p>\n\n<h1 class=\"wp-block-heading\">The most common mistake<\/h1>\n\n<p>Thinking that downtime can be avoided only with technology.<\/p>\n\n<p>But in practice, many falls do not occur due to a lack of tools&#8230;<\/p>\n\n<p>\ud83d\udc49 but by reaction times<\/p>\n\n<ul class=\"wp-block-list\">\n<li>no one saw the alert in time<\/li>\n\n\n\n<li>it was not clear who should act<\/li>\n\n\n\n<li>time was wasted researching<\/li>\n\n\n\n<li>the problem escalated late<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 minutes that turn into hours<\/p>\n\n<h1 class=\"wp-block-heading\">Where is the downtime actually generated?<\/h1>\n\n<h2 class=\"wp-block-heading\">1. In late detection<\/h2>\n\n<p>The problem already exists&#8230;<\/p>\n\n<p>but no one knows it.<\/p>\n\n<p>\ud83d\udc49 every minute undetected = more impact.<\/p>\n\n<h2 class=\"wp-block-heading\">2. In the notification<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>unread emails<\/li>\n\n\n\n<li>alerts that get lost<\/li>\n\n\n\n<li>unclear messages<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 the team reacts late<\/p>\n\n<h2 class=\"wp-block-heading\">3. In the coordination<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>&#8220;who sees this?&#8221;<\/li>\n\n\n\n<li>&#8220;is anyone watching it yet?&#8221;<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 critical downtime<\/p>\n\n<h2 class=\"wp-block-heading\">4. In the initial analysis<\/h2>\n\n<p>Before solving, it is necessary to understand.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>search logs<\/li>\n\n\n\n<li>review systems<\/li>\n\n\n\n<li>connect information<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 key minutes that are lost<\/p>\n\n<h2 class=\"wp-block-heading\">5. In the escalation<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>climb late<\/li>\n\n\n\n<li>climb poorly<\/li>\n\n\n\n<li>scaling without context<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 delays the solution<\/p>\n\n<h1 class=\"wp-block-heading\">So, how to reduce downtime?<\/h1>\n\n<h2 class=\"wp-block-heading\">1. Detect before (not after)<\/h2>\n\n<p>It is not enough to know that something fell.<\/p>\n\n<p>You need:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>constant monitoring<\/li>\n\n\n\n<li>real validation of services (not only metrics)<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 detect before the user complains<\/p>\n\n<h2 class=\"wp-block-heading\">2. Reducing response time (MTTA)<\/h2>\n\n<p>The biggest impact is here.<\/p>\n\n<p>If someone takes the alert quickly:<\/p>\n\n<p>\ud83d\udc49 the entire process improves<\/p>\n\n<p>For that you need:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>effective notification<\/li>\n\n\n\n<li>clear decision-makers<\/li>\n\n\n\n<li>confirmation of receipt<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">3. Be clear from the beginning<\/h2>\n\n<p>An alert without context delays everything.<\/p>\n\n<p>Each alert should include:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>what happened<\/li>\n\n\n\n<li>what does it affect<\/li>\n\n\n\n<li>how critical it is<\/li>\n\n\n\n<li>cause clues<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 less time researching<\/p>\n\n<h2 class=\"wp-block-heading\">4. Improve coordination<\/h2>\n\n<p>When multiple teams participate:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>infrastructure<\/li>\n\n\n\n<li>applications<\/li>\n\n\n\n<li>networks<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 coordination is key<\/p>\n\n<p>Centralizing information allows:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>avoid duplication<\/li>\n\n\n\n<li>accelerate decisions<\/li>\n\n\n\n<li>work together<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">5. Correct scaling<\/h2>\n\n<p>It is not climbing faster.<\/p>\n\n<p>It is climbing better.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>at the right time<\/li>\n\n\n\n<li>to the right team<\/li>\n\n\n\n<li>with context<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 avoid unnecessary delays<\/p>\n\n<h2 class=\"wp-block-heading\">6. Learning from incidents<\/h2>\n\n<p>Every fall leaves valuable information.<\/p>\n\n<p>If not analyzed:<\/p>\n\n<p>\ud83d\udc49 repeats itself<\/p>\n\n<p>A good process includes:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>post-incident review<\/li>\n\n\n\n<li>cause identification<\/li>\n\n\n\n<li>concrete improvements<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 progressive reduction of downtime<\/p>\n\n<h1 class=\"wp-block-heading\">A simple example<\/h1>\n\n<p><strong>Typical Scenario<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>system fails<\/li>\n\n\n\n<li>no one sees it right away<\/li>\n\n\n\n<li>alert arrives by mail<\/li>\n\n\n\n<li>is reviewed late<\/li>\n\n\n\n<li>scales without context<\/li>\n<\/ul>\n\n<p>Downtime: high<\/p>\n\n<p><strong>Optimized scenario<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>fault detected within minutes<\/li>\n\n\n\n<li>clear and prioritized warning<\/li>\n\n\n\n<li>responsible notified<\/li>\n\n\n\n<li>confirms receipt<\/li>\n\n\n\n<li>is quickly coordinated<\/li>\n<\/ul>\n\n<p>Downtime: much less<\/p>\n\n<p>\ud83d\udc49 same technology, different result<\/p>\n\n<h1 class=\"wp-block-heading\">So, what makes the difference?<\/h1>\n\n<p>It&#8217;s not just about avoiding failures.<\/p>\n\n<p>Es:<\/p>\n\n<p>\ud83d\udc49 <strong>how you respond when they occur<\/strong><\/p>\n\n<p>Companies that manage to reduce their downtime:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>detect earlier<\/li>\n\n\n\n<li>react faster<\/li>\n\n\n\n<li>coordinate better<\/li>\n<\/ul>\n\n<h1 class=\"wp-block-heading\"><\/h1>\n\n<p>Downtime is not completely eliminated.<\/p>\n\n<p>But it can be significantly reduced.<\/p>\n\n<p>And many times, the biggest impact is not in changing the entire infrastructure&#8230;.<\/p>\n\n<p>\ud83d\udc49 but in improving how incidents are managed.<\/p>\n\n<p><\/p>\n\n<p>If your operation detects problems today but downtime is still high, the challenge is probably not in the monitoring, but in what happens afterwards.<\/p>\n\n<p><strong>24Cevent allows you to centralize alerts, effectively notify, ensure response and coordinate teams in real time, helping to reduce the time between detection and resolution of an incident.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Downtime is one of the biggest risks for any company. It can mean: lost sales<br \/>\n, stopped operations, poor customer experience, reputational impact. And although many companies invest in infrastructure, cloud or redundancy, they still experience downtime. So how to reduce it?   <\/p>\n","protected":false},"author":4,"featured_media":5090,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[178],"tags":[327,326,325,339],"class_list":["post-5188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-center","tag-computer-crashes","tag-computerized-system","tag-downtime","tag-downtime-2"],"_links":{"self":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/5188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/comments?post=5188"}],"version-history":[{"count":3,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/5188\/revisions"}],"predecessor-version":[{"id":5202,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/5188\/revisions\/5202"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media\/5090"}],"wp:attachment":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media?parent=5188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/categories?post=5188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/tags?post=5188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}