This is one of the most common questions when a company evaluates implementing a solution such as 24Cevent.<\/p>\n\n
And it is completely valid.<\/p>\n\n
Because when we talk about tools for incident management or operational continuity, we are not only evaluating software.<\/p>\n\n
\ud83d\udc49 impact on the operation is being evaluated.<\/p>\n\n
The correct question is not:<\/p>\n\n
\ud83d\udc49 how much does 24Cevent cost?<\/strong><\/p>\n\n Otherwise:<\/p>\n\n \ud83d\udc49 how much does it cost me today not to react in time?<\/strong><\/p>\n\n Because that’s where the difference really lies.<\/p>\n\n Many times the evaluation is done in this way:<\/p>\n\n And that leads to conclusions such as:<\/p>\n\n \ud83d\udc49 “it’s expensive” But that analysis leaves out something key:<\/p>\n\n \ud83d\udc49 the cost of the problem it solves.<\/strong><\/p>\n\n 24Cevent is not just a notification tool.<\/p>\n\n It is designed to solve something very specific:<\/p>\n\n \ud83d\udc49 alerts to be transformed into real action<\/strong><\/p>\n\n This has a direct impact on:<\/p>\n\n Before evaluating any solution, it is worth looking at this:<\/p>\n\n If a company is late today:<\/p>\n\n \ud83d\udc49 there is already almost 1 hour of impact.<\/p>\n\n In many businesses that means:<\/p>\n\n \ud83d\udc49 this is not always measured, but it happens all the time.<\/p>\n\n \ud83d\udc49 direct cost in human resources<\/p>\n\n \ud83d\udc49 impact on MTTR and business.<\/p>\n\n It depends on how you look at it.<\/p>\n\n Here is a simple way to look at it:<\/p>\n\n \ud83d\udc49 it all depends on the operating context<\/p>\n\n Scenario without automation<\/strong><\/p>\n\n Now multiply it by:<\/p>\n\n \ud83d\udc49 the real cost becomes evident<\/p>\n\n Scenario with 24Cevent<\/strong><\/p>\n\n \ud83d\udc49 direct impact reduction<\/p>\n\n When a company invests in 24Cevent, it is not just paying for:<\/p>\n\n You are paying for:<\/p>\n\n \ud83d\udc49 reduce the time between detection and action<\/strong><\/p>\n\n And that’s what really generates value.<\/p>\n\n Not every company needs 24Cevent.<\/p>\n\n And that is also part of a good evaluation.<\/p>\n\n But it is especially relevant when:<\/p>\n\n \ud83d\udc49 that’s where it completely changes the equation.<\/p>\n\n The most common mistake is to evaluate this type of solutions as software.<\/p>\n\n When in fact they are:<\/p>\n\n \ud83d\udc49 business continuity tools<\/strong><\/p>\n\n And continuity is not measured in functionality.<\/p>\n\n Measured in impact avoided.<\/p>\n\n \ud83d\udc49 o n how much of a problem you manage to prevent or contain<\/strong><\/p>\n\n The most honest answer is:<\/p>\n\n \ud83d\udc49 it’s expensive if you don’t have an operating problem<\/strong>.<\/p>\n\n \ud83d\udc49 is very cheap if every minute of downtime costs you<\/strong><\/p>\n\n If today your operation depends on someone “seeing an alert” to react, you are probably already paying a cost… it’s just not visible.<\/p>\n\n \ud83d\udc49 24Cevent makes that problem visible and solves it, automating the reaction, ensuring that someone takes action and reducing the operational impact of incidents.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" The correct question is not: how much does 24Cevent cost? It is: how much does it cost me today not to react in time? Because that is where the difference really lies. <\/p>\n","protected":false},"author":2,"featured_media":5417,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[167],"tags":[63,60,387,388],"class_list":["post-5419","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management-software-and-other-tools","tag-24cevent-en","tag-incident-management","tag-pricing","tag-software-value"],"_links":{"self":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/5419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/comments?post=5419"}],"version-history":[{"count":1,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/5419\/revisions"}],"predecessor-version":[{"id":5420,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/posts\/5419\/revisions\/5420"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media\/5417"}],"wp:attachment":[{"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/media?parent=5419"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/categories?post=5419"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/24cevent.com\/en\/wp-json\/wp\/v2\/tags?post=5419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}How is it usually evaluated (and where is the error)?<\/h1>\n\n
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What problem are you really solving<\/h1>\n\n
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The invisible cost that many companies do not see<\/h1>\n\n
Detection and reaction time<\/h2>\n\n
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2. Incidents not attended in time<\/h2>\n\n
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3. Operational overload<\/h2>\n\n
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4. Chaos in critical incidents<\/h2>\n\n
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So… is it expensive?<\/h1>\n\n
Approach<\/th> Result<\/th><\/tr><\/thead> Evaluating price alone<\/td> May seem expensive<\/td><\/tr> Evaluate the problem it solves<\/td> Can be very cheap<\/td><\/tr><\/tbody><\/table><\/figure>\n\n A concrete example<\/h1>\n\n
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What are you really paying for<\/h1>\n\n
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Conceptual comparison<\/h1>\n\n
Without 24Cevent<\/th> With 24Cevent<\/th><\/tr><\/thead> Alerts depend on someone seeing them<\/td> Alerts generate automatic action<\/td><\/tr> Variable reaction<\/td> Consistent reaction<\/td><\/tr> Manual scaling<\/td> Automatic scaling<\/td><\/tr> High dependence on people<\/td> More automated operation<\/td><\/tr> Increased operational risk<\/td> Greater control<\/td><\/tr><\/tbody><\/table><\/figure>\n\n An important point<\/h1>\n\n
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What is important in the background<\/h1>\n\n
So, is it expensive or not?<\/h1>\n\n