Having trouble measuring your suppliers’ response time for SLAs?
With 24cevent, you can automate 24×7 monitoring, generate monthly compliance reports, and receive notifications for non-compliance.
Fill out the form to access our free trial and start measuring your service level agreement
Sort, group, and filter requirements for easy management.
Measure the time from creation to attention and subsequent solution.
Define for each supplier/service the times established in their service level agreements.
Trigger escalations, notifications, or integrations if attention/solution times are exceeded.
Multiple contact protocols available, from automatic phone calls to emails, WhatsApp, Teams, Slack, and more.
Generate monthly compliance reports for each contracted service.
Use reports to manage the contract with your supplier.