Integrate your own tools or even your suppliers
ticketing systems for tracking.

24Cevent - Gestión de Incidentes

Increase control of your

Supplier Management

All of your requirements from different suppliers in a single console.

Sort, group, and filter requirements for easy management.
Measure the time from creation to attention and subsequent solution.

Automate tracking of requirements

Define for each supplier/service the times established in their service level agreements.

Automate actions based on non-compliance

Trigger escalations, notifications, or integrations if attention/solution times are exceeded.
Multiple contact protocols available, from automatic phone calls to emails, WhatsApp, Teams, Slack, and more.

Reports

Generate monthly compliance reports for each contracted service.
Use reports to manage the contract with your supplier.

Optimize your processes

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Reduced effort required by the team when tracking an incident or event
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Released from your team to periodically check if suppliers are meeting their commitments
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Reduction of administrative hours thanks to the automatic generation of compliance reports
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Quickly access online requirements, with their history in case of disputes with the supplier
COMPANIES THAT IMPROVES THEIR PRODUCTIVITY WITH OUR SOLUTIONS
24cevent-reporte-cumplimiento-de-sla

Take control
of your contracts

  • Measurement
  • Tracking
  • Actions
  • Reports
  • Fines