When an incident occurs, your operation should be able to react within seconds.
24Cevent centralizes alerts, automatically notifies teams and
manages incidents immediately so that nothing goes unanswered.
Chile's top 100 companies manage their incidents with 24Cevent
Introducing - New AI module for 24Cevent
24Brains receives your alerts, gathers the technical context, analyzes the probable cause, attempts to execute a solution and, if unable to resolve, immediately escalates to the correct specialist with clear evidence and suggestions.
Immediately connects the tools you use most in your daily life
It allows me to take a load off my shoulders to be aware of all the systems, now I only have to worry when something actually happens.
Notifies the correct manager via:
- Natural voice phone call
- Whatsapp
- Teams/Slack
- Email
If no response → escalates automatically.
We can attend to problems in real time since 24Cevent notifies us as soon as the problem occurs.
- MTTA
- MTTR
- Recurring Alerts
- Incidents
- Weekly Management Analysis
- Operational Performance and more
It is a very good option to help us look for efficiency and adaptability in a single tool.
Increase your productivity and reduce your solution times
We are happy with the use of 24Cevent, we had a significant improvement in the efficiency of the process, reducing the times and errors we had before.
It is par excellence the best way to maintain effective communication with IT teams, it is the ideal ally for any monitoring software.
We are proud to see how this powerful tool is gaining industry attention for its ability to take incident management to a new level of efficiency and speed.
We are delighted to join forces with a partner who shares our passion for technological innovation.
Centralizes, notifies, scales, measures, logs, records, manages incidents, analyzes results and generates reports, all in a single tool.
Send notifications instantly, with alerts with more information, variables from monitoring and messages enriched with images and 100% customized formats.
If your teams on average take 5-10 minutes to find out they have a problem, with 24Cevent they will be working on the solution in less than 3 minutes.
Automatic notifications in the style and rhythm of your teams. Customized workflows and workflows in detail. Simple and handy automatic remediation.
Turn your alerts into incidents with a single click, notify everyone involved, create automatic war-rooms, follow up on every update, send messages to various groups, and create an AI-supported report. Coming soon to 24Cevent.
Use the App from your cell phone, and get rich notifications, with images, links and videos, as well as more information about the alert, and share in a team chat to resolve it on the spot.
and improve your incident response today
We will send you an email confirming your account to access the free demo.
To make sure everything works correctly, you can request that your test be guided by a 24Cevent specialist consultant.
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Frequently Asked Questions
24Cevent integrates with tools such as Zabbix, Dynatrace, Datadog, New Relic and more, without the need to change your current monitoring. It supports any platform that sends webhooks to our 24Cevent url.
24Cevent retries several times and automatically escalates the alert until someone acknowledges it, ensuring that no incident goes unattended.
Notifications through various channels of your preference, such as:
Human voice telephone call
24Cevent App
Slack, Teams, Telegram
Email, etc.
In most cases, implementation takes between 1 to 2 hours to properly connect your monitoring tool, and 1 to 2 hours more to set up your first notification flow.
No. 24Cevent is an add-on to your monitoring and focuses on coordinating incident notification and response.
Automated notification reduces the time it takes for your team to learn of the problem by up to 90% faster, helping to reduce your MTTR and MTTA directly.
Yes, 24Cevent connects to real operation, you can customize contacts, shifts, rotations, vacations, work teams, communication channels, and much more.
