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24Cevent - Cómo las empresas financieras están usando IA para reaccionar más rápido a incidentes

Financial companies live under different pressures. Because when a system fails, the impact is not only technical. It can mean: …

Artificial intelligence (AI) is one of the biggest revolutions in today's technology market, and can help improve the efficiency and …

Keep the operation running smoothly, without noise

¿El cliente detecta las fallas antes que el equipo TI? Evítalo ya

Find out how to prevent customers from detecting issues before your IT team does. Implement proactive monitoring, smart alerts, and …

Alertas perdidas sin respuesta TI: Cómo resolverlo

Unanswered IT alerts go unnoticed due to notification overload and a lack of prioritization. Discover proven strategies to regain control …

24Cevent - Post 61

When a team is under pressure: time is reduced, error tolerance is lowered, urgency increases. And patterns appear such as: …

Knowledge Center

24Cevent - Post 63

A simple example: Scenario with multiple unmanaged tools; a service goes down -> infrastructure alerts -> application alerts ->logs show …

¿Cómo funciona el on-call en TI?

The on-call model is one of the pillars of any technological operation that requires continuity. It ensures that, in the …

¿Cómo funcionan los escalamientos automáticos?

When an incident occurs, there is a key question: 👉 what if no one responds? That’s where automatic scaling comes …

Knowing what to measure and when

Cómo bajar el MTTA en un equipo TI

Discover practical strategies and technologies to reduce MTTA (Mean Time to Acknowledge) in your IT team through automation, multichannel notifications, …

Learn how to reduce MTTA when managing multiple monitoring tools. Practical strategies for consolidation, automation, and smart alert prioritization for …

Métricas de valor para evaluar tu gestión operacional

In many IT operations, things are measured. But not always the right ones are measured. Dashboards, alerts, tickets... are reviewed, but …

What's new at 24Cevent

24Cevent - Que es 24Brains?

Imagine that a critical problem occurs in your IT operation. A server stops responding.An SSL certificate is about to expire.A …

Get more control over how information is delivered through the 24Cevent App, a new way to receive your notifications with …

Img-Optimizando la Gestión de Incidentes en TI con la Nueva Funcionalidad 24cevent

Imagine receiving a critical alert on your mobile device while away from your desk. With the new 24cevent module, include …

The perfect complement

Detailed comparison between PagerDuty and 24Cevent: features, pricing, integrations and support. Find out which one best suits your IT team …

24Cevent - dvirtualuser - ¿Quién monitorea a los chatbots?

More and more companies are automating their service. Today it is normal to enter a website and find: And in …

24Cevent - Post 60

Alerts exist, but the challenge becomes another: how to manage them well in practice, which is where alert management tools …

Learning about the problem through phone calls

notificar-alarmas-dynatrace-por-llamada-telefónica

Procedure to notify your dynatrace alarms by automatic phone calls from 24Cevent

notificar-alarmas-instana-por-llamada-telefónica

Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent

Post-70-Zabbix-llamada telefónica

Connect your Zabbix alerts to 24Cevent, classify them and trigger immediate notifications (including automated phone calls) so that your support …

Taking your incident management to the next level

Escalamiento Automático Alertas TI: Guía Completa

Learn how to implement automatic escalation of IT alerts to ensure that no critical incident goes unaddressed. A practical guide …

Guía para organizar on-call TI efectivo en 2026

Organizing an effective IT on-call system requires defining clear rotations, establishing escalation protocols, and using tools that centralize alerts to …

Por qué nos enteramos tarde de los problemas de TI

Find out why IT teams learn about critical issues too late and how to implement effective alerting systems that ensure …

Priority: Convenience : Alerts direct to whatsapp

Enterarse alertas Dynatrace por Grupos de WhatsApp fácilmente

Find out how to receive Dynatrace alerts via WhatsApp using smart integrations. Reduce response times and improve collaboration within your …

¿Por qué son populares las alertas por WhatsApp en LATAM?

If there is one thing that is clear in IT operations in LATAM, it is this: WhatsApp is already part …

notificar-alarmas-instana-por-whatsapp

Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent