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AI that solves problems that matter

Financial companies live under different pressures. Because when a system fails, the impact is not only technical. It can mean: …

Artificial intelligence (AI) is one of the biggest revolutions in today's technology market, and can help improve the efficiency and …

Keep the operation running smoothly, without noise

Discover how extreme weather events affect your IT infrastructure and learn specific strategies for prevention, monitoring, and response to maintain …

Learn how to coordinate alerts across different IT systems without getting lost in the operational chaos. Practical strategies for centralization, …

Centralizing alerts from multiple IT tools consolidates all notifications onto a single platform, eliminating fragmentation, reducing response times, and enabling …

Knowledge Center

Monitoring detects problems but does not automatically prevent them. Find out why some incidents slip through the cracks even with …

A simple example: Scenario with multiple unmanaged tools; a service goes down -> infrastructure alerts -> application alerts ->logs show …

The on-call model is one of the pillars of any technological operation that requires continuity. It ensures that, in the …

Knowing what to measure and when

Discover practical strategies and technologies to reduce MTTA (Mean Time to Acknowledge) in your IT team through automation, multichannel notifications, …

Learn how to reduce MTTA when managing multiple monitoring tools. Practical strategies for consolidation, automation, and smart alert prioritization for …

In many IT operations, things are measured. But not always the right ones are measured. Dashboards, alerts, tickets... are reviewed, but …

What's new at 24Cevent

Imagine that a critical problem occurs in your IT operation. A server stops responding.An SSL certificate is about to expire.A …

Get more control over how information is delivered through the 24Cevent App, a new way to receive your notifications with …

Imagine receiving a critical alert on your mobile device while away from your desk. With the new 24cevent module, include …

The perfect complement

A Comprehensive Comparison of IT Alerting and Escalation Tools: Features, Prices, and Selection Criteria for Teams in Latin America.

A comprehensive comparison of the best incident response tools for IT teams in Latin America. Analyze features, pricing, and selection …

A comprehensive comparison of automatic alert notification software for IT. Discover key features, types of solutions, and how to implement …

Learning about the problem through phone calls

Procedure to notify your dynatrace alarms by automatic phone calls from 24Cevent

Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent

Connect your Zabbix alerts to 24Cevent, classify them and trigger immediate notifications (including automated phone calls) so that your support …

Taking your incident management to the next level

Automating IT incident response doesn't require massive teams or million-dollar budgets. Discover how to set up simple automated workflows that …

Discover how to design automated workflows for IT alerts that reduce response times, eliminate operational noise, and ensure that your …

Learn how to implement automatic escalation of IT alerts to ensure that no critical incident goes unaddressed. A practical guide …

Priority: Convenience : Alerts direct to whatsapp

Find out how to receive Dynatrace alerts via WhatsApp using smart integrations. Reduce response times and improve collaboration within your …

If there is one thing that is clear in IT operations in LATAM, it is this: WhatsApp is already part …

Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent