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Financial companies live under different pressures. Because when a system fails, the impact is not only technical. It can mean: …
Artificial intelligence (AI) is one of the biggest revolutions in today's technology market, and can help improve the efficiency and …
When a team is under pressure: time is reduced, error tolerance is lowered, urgency increases. And patterns appear such as: …
When a critical incident occurs, many operations do not fail for lack of technology. They fail because of disorder. Alerts …
When everything is working well, resilience is not noticeable. But when something goes wrong... it becomes obvious. Systems going down, …
A simple example: Scenario with multiple unmanaged tools; a service goes down -> infrastructure alerts -> application alerts ->logs show …
The on-call model is one of the pillars of any technological operation that requires continuity. It ensures that, in the …
When an incident occurs, there is a key question: 👉 what if no one responds? That’s where automatic scaling comes …
In many IT operations, things are measured. But not always the right ones are measured. Dashboards, alerts, tickets... are reviewed, but …
Improving SLA (response and resolution times) is often associated with an obvious solution: hiring more people. But in practice, the problem …
Reducing MTTA is not about having more alerts, or better dashboards. It's about something much more basic: having someone say "this …
Imagine that a critical problem occurs in your IT operation. A server stops responding.An SSL certificate is about to expire.A …
Get more control over how information is delivered through the 24Cevent App, a new way to receive your notifications with …
Imagine receiving a critical alert on your mobile device while away from your desk. With the new 24cevent module, include …
Detailed comparison between PagerDuty and 24Cevent: features, pricing, integrations and support. Find out which one best suits your IT team …
More and more companies are automating their service. Today it is normal to enter a website and find: And in …
Alerts exist, but the challenge becomes another: how to manage them well in practice, which is where alert management tools …
Procedure to notify your dynatrace alarms by automatic phone calls from 24Cevent
Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent
Connect your Zabbix alerts to 24Cevent, classify them and trigger immediate notifications (including automated phone calls) so that your support …
At the beginning, receiving many alerts seems like a good sign, it means that you are monitoring well, that you …
Simply put: If you want to improve reaction times, you need to shorten the path between: detect → notify → …
Connecting incident response with ITSM means integrating immediate response with formal management processes. So that an incident is: detected and …
If there is one thing that is clear in IT operations in LATAM, it is this: WhatsApp is already part …
Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent
Procedure to notify your dynatrace alarms by whatsapp from 24Cevent
