We want your experience with us to be as satisfactory as possible. That’s why we’ve compiled the most frequently asked questions we receive from our customers so you can easily find the information you need. If you still have questions or need further assistance, please do not hesitate to contact us. We are here to help you with everything you need.
24cevent supports multiple notification channels, including phone calls, emails, whatsapp, telegram, teams, slack, SMS and hangout. If you contract our service, you can request the incorporation of new notification protocols.
Yes, 24cevent supports any platform that sends webhooks. A webhook is simply an invocation of our url:https://app.24cevent.com/api/clientapi/sendNotification using the POST method.
Yes, both text and audio notifications are 100% customizable and can be modified in the web interface. To make the configuration, mixtures of: fixed and variable texts of the event can be used.
Web interface: English/Spanish
Notifications: Spanish/English/Portuguese
Yes, 24cevent has support for multiple languages. In case the languages of the alarm and the contact are different, the platform takes care of the translation to deliver the message in the contact’s preferred language.
Yes, multiple distinct notification flows can be created from the alarm variables.
Multiple channels can be used in parallel for each alarm, allowing different contacts to be notified simultaneously.
Our average time is less than 30 seconds.
Yes, 24cevent offers SLA notifications for tracking and performance analysis through the reports section, where you can view statistics on the distribution and duration of each incident.
In case the contracted limit is exceeded, the platform is restricted to deliver a daily ethical consumption, equivalent to 10% of the daily limit (monthly limit/30).
The fee model is a monthly subscription, the value of which depends on the number of seats contracted.
1 entry is considered = 1 contact receiving notifications.
Payment is made by PayPal or wire transfer.
Once the funds are received, the platform is enabled for 1 calendar month.
To receive a quotation, please contact our sales executives by filling out the form below.
But the most basic plan starts at 300 USD/month.
24cevent uses encryption techniques and is hosted on secure servers to ensure the security of your computer’s data.
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