Freshdesk redefines customer support management by offering a complete and easy-to-use solution. From managing tickets to delivering exceptional experiences, Freshdesk optimizes every customer interaction. Its intuitive design and ability to centralize information make Freshdesk a valuable option for companies looking to significantly improve their customer service.
How does it work?
The integration between Freshdesk and 24Cevent joins two complementary worlds to IT monitoring, on the Freshdesk side the management of customer or user service tickets and on the 24Cevent side the IT ecosystem converges, being able to create tickets, notify changes in the tickets from the monitoring update, have visual tracking, generate alerts for exceeding SLAs in customer service. This automates the management of a service desk, freeing up the support team.
Always adapting to your business.
Review frequently asked questions and access to all documentation
CheckMK is an Information Technology (IT) monitoring tool designed to efficiently monitor and manage an organization’s technology infrastructure. With its comprehensive approach, CheckMK enables IT teams to monitor in real time the performance, availability and integrity of key systems, applications and services.
CheckMK is an Information Technology (IT) monitoring tool designed to efficiently monitor and manage an organization’s technology infrastructure. With its comprehensive approach, CheckMK enables IT teams to monitor in real time the performance, availability and integrity of key systems, applications and services.
CheckMK is an Information Technology (IT) monitoring tool designed to efficiently monitor and manage an organization’s technology infrastructure. With its comprehensive approach, CheckMK enables IT teams to monitor in real time the performance, availability and integrity of key systems, applications and services.
Do you want to test it on your systems?
