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Zendesk emerges as a comprehensive platform for customer service management. From ticket management to real-time interactions via chat, Zendesk simplifies and optimizes the customer experience. Its intuitive approach and ability to centralize communications make Zendesk an essential tool for companies looking to significantly improve efficiency and customer satisfaction.
How does it work?
The integration between Zendesk and 24Cevent joins two complementary worlds to IT monitoring, on the side of Zendesk the management of customer or user service tickets and on the side of 24Cevent the IT ecosystem converges, being able to create tickets, notify changes in the tickets from the monitoring update, have visual tracking, generate alerts for exceeding SLAs in customer service. This automates the management of a service desk, freeing up the support team.
Always adapting to your business.
Review frequently asked questions and access to all documentation
CheckMK is an Information Technology (IT) monitoring tool designed to efficiently monitor and manage an organization’s technology infrastructure. With its comprehensive approach, CheckMK enables IT teams to monitor in real time the performance, availability and integrity of key systems, applications and services.
CheckMK is an Information Technology (IT) monitoring tool designed to efficiently monitor and manage an organization’s technology infrastructure. With its comprehensive approach, CheckMK enables IT teams to monitor in real time the performance, availability and integrity of key systems, applications and services.
CheckMK is an Information Technology (IT) monitoring tool designed to efficiently monitor and manage an organization’s technology infrastructure. With its comprehensive approach, CheckMK enables IT teams to monitor in real time the performance, availability and integrity of key systems, applications and services.
Do you want to test it on your systems?
