Today, teams already use different channels to manage alerts:

• e-mail
• calls
• WhatsApp
• Teams

Each one fulfills his or her role.

But as the operation grows, a different need arises:

👉 have more control over how information is delivered.

That’s where the new 24Cevent app (beta) comes in.

It does not replace what you already use. It comes to add a new channel, with more possibilities.

In simple

With the 24Cevent app you can:

• receive real-time alerts
• see its status and evolution
• chat with your team directly on each alert
• sharing incidents with other teams
• access all history in one place

👉 Everything from the cell phone, with an experience designed for operation.

One more channel… but much more configurable

The big difference in the app is not only where you receive the alert.

It’s how you receive it.

With 24Cevent you can build completely customized messages:

• dynamic variables
• relevant links
• images
• videos
• technical or business context
• clear instructions
• even elements that are more visual or simple to interpret

Each team can define what they need to see and how.

That opens up something important:

👉 adapt the notification to the type of incident and the type of user.

Conversations with context

The app also allows for a key feature: direct conversation about the alert.

This means that:

• the team sees the same context
• the conversation is not separated from the incident
• everything is recorded in one place

It is not just communication.

👉 It’s coordination.

Share alerts without losing information

In practice, many incidents require more than one team.

With the app you can share the alert directly with other devices

Maintaining:

• the context
• the original information
• the history

👉 they all work on the same thing, without friction.

Designed to evolve

The 24Cevent app was born as a natural extension of the platform.

And as such it will continue to grow based on how equipment operates in real life.

New capabilities, more customization and new ways to interact with alerts.

Now available in beta

The app is now available in its beta version on Google Play.

It is a first step towards a more flexible way of managing alerts, adding a channel that is better adapted to each team.

In a nutshell

It is not about changing what already works.

It’s about having more options.

👉 an additional channel 👉 more customization
👉 more context
👉 more clarity

And in operation, that always adds up.

If you already use 24Cevent, the new app allows you to take that same logic to a more flexible and customizable channel.

And if you’re exploring how to improve alert management, it’s a new way to make it clearer, more direct and more aligned to your actual operation.