Human Error: The Open Secret in IT Incident Management
In the digital age, human errors in IT can be costly and damaging to customer confidence. We explore causes and solutions, highlighting the importance of training, automation and a proactive approach to IT management to reduce errors and foster continuous improvement.
Uncontrolled IT ecosystem:
know 4 headaches of not centralizing
A technology-driven world, the importance of centralization Nowadays all businesses depend on technology, a failure in critical components (applications, websites, logistics systems, networks/stores or others) can generate a breakdown in business processes, losing sales and customer confidence. Control and visibility of technology systems, which are becoming increasingly complex, is key. And in the same way […]
Calculate how much time you are wasting in the management of your technological incidents.
Learn how to calculate your response time to technological problems in your company.
Optimizes incident management by receiving photos of the problem
Imagine receiving a critical alert on your mobile device while away from your desk. With the new 24cevent module, include screenshots and relevant links in your alerts, so you never have to worry about lack of context again.
Profit from automating IT Incident Management
In the fast-paced world of information technology (IT), effective event and incident management is essential to ensure business continuity. To achieve this successfully, there is a key component: the implementation of automatic notification systems.
Notifying Instana alarms by Whatsapp
Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent
Notifying dynatrace alarms by Whatsapp
Procedure to notify your dynatrace alarms by whatsapp from 24Cevent
Notifying Instana alarms by telephone calls
Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent
Notifying dynatrace alarms by telephone calls
Procedure to notify your dynatrace alarms by automatic phone calls from 24Cevent
Impact of 40-hour law on 24×7 shifts
Review the impact of the 40-hour law on the distribution of working hours for 24×7 shifts.
