Discover how market-leading companies optimize their incident management, improve their time and centralize knowledge in a connected workspace.
In line with the current load and growth expectations, the Systems and Operations management set itself the mission of automating the operation within a maximum of 5 years, incorporating 24Cevent in 2021 to its suite of solutions that allowed it to make rapid progress towards this goal.
Giving their testimony of 24Cevent's quality
The platform notifies immediately the alerts detected by Check MK - The audio message contains the information required to identify the service that is failing.
I like that it is intuitive, in my opinion it is very easy to get to the different options, without the need of many buttons.
The attention they give to customers has been exceptional, they are always willing to help, and with the right guidance we were able to set everything up without any inconvenience.
Combining fast management, clear information, excellent tracking and high customization, it is a very good option to help us look for efficiency and adaptability in a single tool.
It centralizes the events of our entire infrastructure, can be integrated with multiple tools and facilitates the operation of notifications.
significantly improves monitoring, allows for escalation and expedites response
It allows us to know the availability of the services, to know if there has been a fall, a micro-cut, to be able to find out about these mishaps quickly. It is fast and useful because it is the most convenient for everyone.
At first it was a bit complex due to configuration issues, but after some polishing we are now very happy with the notifications, the escalation shortcuts and manages to resolve the issues before they reach me.
Alerts that reach all channels correctly, such as whatsapp, call and mail. Our team uses it a lot to take action.
