Imagine that a critical problem occurs in your IT operation.
A server stops responding.
An SSL certificate is about to expire.
A service starts to fail.
Normally, the flow would be something like this:
- someone receives the alert
- check what happened
- seeks context
- try to solve it
- or scale the problem
👉 and all that is time consuming
24Brains was born precisely to help in this first operational layer.
It is a dParadig software that works as a:
👉 automatic N1 support supported by AI
24Brains can:
- receive alerts
- analyze context
- run validations
- apply automatic remediation
- and scale if necessary
All this in seconds.
What kinds of things can you do?
It depends on the use case.
For example:
- restart services
- validate availability
- review SSL certificates
- run scripts
- collect evidence
- confirm recovery
👉 automating repetitive tasks that normally consume support team time.
And how does the team interact?
A very powerful part appears here.
24Brains works together with 24Cevent, allowing:
- alerts reach the cell phone
- the equipment receives full context
- actions can be approved remotely
- there is traceability of the incident
👉 even after hours
In this video you can see a real example
In this case:
- a problem related to SSL certificates is detected
- 24Brains analyzes the situation
- an automatic action is executed
- and the incident is handled much faster
👉 showing how automation can reduce reaction times and operational burden in real-world scenarios.
The idea of 24Brains is not to replace people.
It is allowing teams to focus on the complex, while repetitive and operational tasks are solved in a much faster and automated way.
