What You Need

End-to-End Incident Management
Create, coordinate, and resolve incidents from a single platform

Event-Driven Interactive Workflows
Execute actions instantly without losing control
AI-Powered

Automated L1 Support with 24Brains
Automate issue resolution
Helpful Resources
• What's going on? •
Your SIEM works. The EDR works. The firewall is working. The problem lies in the gap between detection and the person: the analyst checking their fourth screen, the false positives that taught the team to ignore the noise, the critical detection that came in on a Sunday at 3 a.m. and wasn’t read until Monday, the serious incident that no one escalated to the CISO in time, and the audit asking who responded and how many minutes it took.
24Cevent makes your life easier...
Phone Call + Escalations + On-Call Shifts + Guaranteed Confirmation
Correlation + Grouping + Severity-Based Rules + Smart Silences
Creation + Coordination + Traceability + Closure
• It adapts to you, not the other way around •
24Cevent does not replace your SIEM, your EDR, or your firewall. It takes the detections that those tools already generate and handles what comes next: who to notify, how soon, through which channel, and what is logged as evidence.
Response Times + MTTA + MTTR + SLA Compliance
Automated Triage + Diagnosis + 24Brains AI
• We all have our favorite tech stack •
is already a hit for and others like you
Felipe J. - Network Engineer - Clínica Alemana
"It combines fast processing, clear information, excellent tracking, and a high degree of customization; it's a great option for helping us achieve efficiency and adaptability in a single tool."
Doubts?
Connecting the SIEM to 24Cevent via webhook or API. Each detection can follow its own path based on severity: notify the analyst on duty, wait for confirmation for a defined period of time, and, if there is no response, escalate to the next level or to the security leader, switching to a phone call if necessary.
Applying rules before an alert reaches a person. Repeated or related detections are grouped into a single incident; low-severity detections are logged without triggering a notification; and only those requiring human action interrupt the analyst. This reduces the volume of alerts and prevents the team from getting into the habit of ignoring them.
Neither. 24Cevent does not collect logs or perform detection: it is an alert management and incident response platform that integrates with the tools you already have. The SIEM detects threats, and 24Cevent ensures that those detections reach the right person and are properly documented.
Each event is logged with its complete timeline: when the alert was generated, who was notified, through which channel, who confirmed it, whether it was escalated, and when it was closed. This makes it possible to generate response time reports without having to reconstruct the history manually after the fact.
Yes. Notification rules are defined based on severity, event type, and time of day. A low-severity event may be logged only in the system; a medium-severity event is forwarded to the analyst on duty; and a critical event triggers a notification sent simultaneously to the analyst and the security manager, with a phone call if there is no confirmation.
Yes. Any security tool that can send events via webhook or API can connect to 24Cevent without installing additional agents. This includes SIEM, EDR, firewalls, vulnerability management platforms, and cloud security services.