Use Case - Cloud

Your cloud never sleeps. Your team does.

You manage AWS, Azure, or Google Cloud—or all three at once. Each console has its own alert system, and none of them calls you when something goes down at 4 a.m.

• What's going on? •

Your cloud alerts are sent via email.
And the email address doesn't wake anyone up.

You already know the rest: three different consoles open at the same time, CloudWatch alerts getting lost among 200 unread emails, autoscaling triggering fifteen notifications for a five-minute peak, the critical event that nobody noticed because it was Sunday, and the availability report that still has to be put together by hand for the committee.

24Cevent makes your life easier...

AWS sends you an email.
24Cevent calls you.

Notification + Escalations + Guaranteed Confirmation + On-Call Shifts

If autoscaling launches 12 instances,
that does not mean there are 12 incidents—there is only 1.

Correlation + Clustering + Maintenance Windows

Restart the instance, scale the service, or run your runbook without opening the console.

Interaction + Automation + Actions from Your Cell Phone

• It adapts to you, not the other way around •

A Single View for AWS, Azure, and Everything Else

24Cevent does not replace your cloud tools. It takes the native alerts from each provider—CloudWatch, Azure Monitor, Google Cloud Operations—and centralizes them in one place, using the same notification rules for all of them.

How long was your service up, regardless of which cloud it runs on?

Uptime + MTTA + MTTR + SLA Compliance

When an incident spans two clouds, coordinate it from a single location.

Creation + Coordination + Monitoring + Closure

• We all have our favorite tech stack •

No matter where your infrastructure is located,
the alert will still be delivered

AWS Cloudwatch-logo-24cevent
AWS Cloudwatch
Azure Monitor-logo-24cevent
Azure Monitor
IBM Cloud
Google Cloud Platform-logo-24cevent
Google Cloud Platform
Digital Ocean
Oracle OCI-logo-24cevent
Oracle OCI


is already a hit for and others like you

Felipe J. - Network Engineer - Clínica Alemana

"It combines fast processing, clear information, excellent tracking, and a high degree of customization; it's a great option for helping us achieve efficiency and adaptability in a single tool."

Doubts?

How do I receive AWS alerts via phone call?

AWS does not natively support call notifications: CloudWatch sends emails, SMS messages, or messages via SNS. To receive a call, CloudWatch is connected to 24Cevent via a webhook or SNS, and from there you can define who receives the call, at what time, and who to escalate to if no one answers.

Can AWS, Azure, and Google Cloud alerts be centralized in one place?

Yes. Each provider has its own alerting system and console, but they all allow events to be sent via webhook or API. 24Cevent receives alerts from all three cloud platforms and displays them in a single view, applying the same notification, escalation, and shift rules regardless of where they come from.

Does 24Cevent replace CloudWatch or Azure Monitor?

No. 24Cevent does not monitor infrastructure: it takes the alerts that your cloud tools already generate and handles what happens next. It filters out the noise, decides who to notify based on shifts and severity, escalates if there is no response, and measures SLA compliance.

How can I prevent receiving duplicate alerts when autoscaling is triggered?

With correlation and grouping rules. If a single event triggers multiple alerts—for example, a traffic spike that triggers several instances—they are grouped into a single incident. You can also define maintenance windows to suppress expected alerts during deployments or scheduled changes.

What happens if no one responds to a critical alert in the middle of the night?

Automatic escalation is activated. If the first contact does not acknowledge the alert within the specified time, the notification is forwarded to the next person on duty, and the communication channel may change—from WhatsApp to a phone call, for example. The process is logged for audit and SLA purposes.

Do I need to install anything on my cloud to integrate it with 24Cevent?

No. Integration is done via webhook or API, without agents or additional software within your infrastructure. On AWS, it is configured through SNS or EventBridge; on Azure, through Action Groups; and on Google Cloud, through Notification Channels.

24Brains-24cevent-icon

Connect AWS, Azure, or whichever cloud you use in minutes, and will stop notifying you about outages via email.