Controls operational chaos

When an incident occurs, your operation should be able to react within seconds.

24Cevent centralizes alerts, automatically notifies teams and
manages incidents immediately so that nothing goes unanswered.

24Cevent - Centro de operación (1)

Chile's top 100 companies manage their incidents with 24Cevent

keep everything under control

when a technological incident occurs

Alerts are sent to different systems

Centralize all the information of all your tools on 1 single screen

No one knows who should respond

Personalized pre-organization of teams, shifts, channels, rotations, etc.

Teams react late

Ensures that the notification is answered and confirmed, so that we can start resolving it right away

The customer discovers the problem first

Immediately notifies as soon as a problem exists, does not wait for complaints to be filed

The company loses money due to falls

Focuses on improving your solution times to avoid losses.

An entire operational center for technological incidents

24Cevent connects monitoring, notification, incident management and automation in one platform

Cost per Drop Calculator - 24Cevent
Operational impact calculator

How much does it cost your company
each system crash?

Adjust your operation's data and discover the real cost of not resolving incidents on time.

Parameters of your operation
Monthly billing $500,000 USD/month
$10K$5M
Incidents / month 12 incidents
1100
Current response time 18 min. prom.
5 min2 hours
People on duty 8 persons
150
Hourly cost / person $25 USD/hour
$5$200
Calculated impact
Downtime loss / month
$0
Services down due to failure to resolve in time
Potential savings with 24Cevent
$0
90% reduction in response time
On-call operating cost / month
$0
Hours coordinating alerts
Time lost in notification
0 hrs
Only in alerting, not in solving
No automation (current time) 18 min
With 24Cevent ~2 min
Monthly loss reduction 0%
Your monthly savings potential
$0 / month

That money is lost every month without automation.
With 24Cevent, your equipment responds in less than 3 minutes guaranteed.

Start now for free

Do your job

faster than ever

Receive and organize all alerts from your tools

Immediately connects the tools you use most in your daily life

It allows me to take a load off my shoulders to be aware of all the systems, now I only have to worry when something actually happens.

Automatic notification with guaranteed confirmation

Notifies the correct manager via:

- Natural voice phone call
- Whatsapp
- Teams/Slack
- Email

If no response → escalates automatically.

24Cevent - Notificación automática

We can attend to problems in real time since 24Cevent notifies us as soon as the problem occurs.

Correlation and automatic inhibition of alerts

24Cevent - Correlación e Inhibición

Intelligent workflows and automatic remediation

24Cevent - Workflows

Dashboards and reports with key metrics

- MTTA
- MTTR
- Recurring Alerts
- Incidents
- Weekly Management Analysis
- Operational Performance and more

24Cevent-dashboard

It is a very good option to help us look for efficiency and adaptability in a single tool.

Designed for multiple equipment

Increase your productivity and reduce your solution times

IT Operations

Quickly detect and respond to incidents before they impact the business.

NOC and SRE

Automates the response to alerts and ensures that each incident has a responsible party.

Operational continuity

Ensure the availability of your services and improve SLA compliance.

Companies with complex monitoring

Centralizes alerts from multiple tools into a single operational flow.

DevOps / Platform

Automates incident response in dynamic environments and reduces operational burden.

With the confidence of customers and partners

We are happy with the use of 24Cevent, we had a significant improvement in the efficiency of the process, reducing the times and errors we had before.

24Cevent - Foto caso de éxito

It is par excellence the best way to maintain effective communication with IT teams, it is the ideal ally for any monitoring software.

We are proud to see how this powerful tool is gaining industry attention for its ability to take incident management to a new level of efficiency and speed.

We are delighted to join forces with a partner who shares our passion for technological innovation.

And why choose 24Cevent?

The all-in-one software for operation and continuity equipment

Centralizes, notifies, scales, measures, logs, records, manages incidents, analyzes results and generates reports, all in a single tool.

Being able to have all the context to solve in the palm of your hand

Send notifications instantly, with alerts with more information, variables from monitoring and messages enriched with images and 100% customized formats.

With results that will make a big difference in resolution times

If your teams on average take 5-10 minutes to find out they have a problem, with 24Cevent they will be working on the solution in less than 3 minutes.

Automation that works according to how you work

Automatic notifications in the style and rhythm of your teams. Customized workflows and workflows in detail. Simple and handy automatic remediation.

Want more reasons?

24Cevent - Gestor de incidentes

Manage and resolve your incidents with ITIL practices in one place

Turn your alerts into incidents with a single click, notify everyone involved, create automatic war-rooms, follow up on every update, send messages to various groups, and create an AI-supported report. Coming soon to 24Cevent.

Receive your personalized notifications and chat with your team in the 24Cevent App

Use the App from your cell phone, and get rich notifications, with images, links and videos, as well as more information about the alert, and share in a team chat to resolve it on the spot.

24Cevent-App-Phone

Never miss an alert.

Request your free trial

and improve your incident response today

We will send you an email confirming your account to access the free demo.

To make sure everything works correctly, you can request that your test be guided by a 24Cevent specialist consultant.

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Frequently Asked Questions

How does it integrate with my current tools?

24Cevent integrates with tools such as Zabbix, Dynatrace, Datadog, New Relic and more, without the need to change your current monitoring. It supports any platform that sends webhooks to our 24Cevent url.

What happens if no one responds to an alert?

24Cevent retries several times and automatically escalates the alert until someone acknowledges it, ensuring that no incident goes unattended.

What types of notifications does it allow?

Notifications through various channels of your preference, such as:

  • Human voice telephone call

  • 24Cevent App

  • WhatsApp

  • Slack, Teams, Telegram

  • Email, etc.

How long does implementation take?

In most cases, implementation takes between 1 to 2 hours to properly connect your monitoring tool, and 1 to 2 hours more to set up your first notification flow.

Does it replace my monitoring or ITSM tool?

No. 24Cevent is an add-on to your monitoring and focuses on coordinating incident notification and response.

How does it help to reduce response times?

Automated notification reduces the time it takes for your team to learn of the problem by up to 90% faster, helping to reduce your MTTR and MTTA directly.

Can I adapt it to my shifts and equipment?

Yes, 24Cevent connects to real operation, you can customize contacts, shifts, rotations, vacations, work teams, communication channels, and much more.