BLOG

News | Updates | What's New | Curiosities & more

Keep up to date with all the news on the blog, and become an expert in technology.

Human Error: The Open Secret in IT Incident Management

Human Error: The Open Secret in IT Incident Management

In the digital age, human errors in IT can be costly and damaging to customer confidence. We explore causes and solutions, highlighting the importance of training, automation and a proactive…

Calculate how much time you are wasting in the management of your technological incidents.

Calculate how much time you are wasting in the management of your technological incidents.

Learn how to calculate your response time to technological problems in your company.

Do you want to be always up to date with the blog content?

Subscribe!

You will receive all the news before anyone else.
Subscribe
New
Human Error: The Open Secret in IT Incident Management

Human Error: The Open Secret in IT Incident…

In the digital age, human errors in IT can be costly and damaging to customer…

Uncontrolled IT ecosystem:  <br>know 4 headaches of not centralizing

Uncontrolled IT ecosystem: know 4 headaches of not…

A technology-driven world, the importance of centralization Nowadays all businesses depend on technology, a failure…

Calculate how much time you are wasting in the management of your technological incidents.

Calculate how much time you are wasting in…

Learn how to calculate your response time to technological problems in your company.

Optimizes incident management by receiving photos of the problem

Optimizes incident management by receiving photos of the…

Imagine receiving a critical alert on your mobile device while away from your desk. With…

most viewed
Profit from automating IT Incident Management

Profit from automating IT Incident Management

In the fast-paced world of information technology (IT), effective event and incident management is essential…

Notifying Instana alarms by Whatsapp

Notifying Instana alarms by Whatsapp

Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent

Notifying dynatrace alarms by Whatsapp

Notifying dynatrace alarms by Whatsapp

Procedure to notify your dynatrace alarms by whatsapp from 24Cevent

Notifying Instana alarms by telephone calls

Notifying Instana alarms by telephone calls

Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent

essential reading
Notifying dynatrace alarms by telephone calls

Notifying dynatrace alarms by telephone calls

Procedure to notify your dynatrace alarms by automatic phone calls from 24Cevent

Impact of 40-hour law on 24×7 shifts

Impact of 40-hour law on 24×7 shifts

Review the impact of the 40-hour law on the distribution of working hours for 24x7…

How to integrate your alarms with 24Cevent

How to integrate your alarms with 24Cevent

Step by step to integrate your alarms with 24Cevent. Integrate via API your preferred monitoring…

24×7 Shifts: Workday distribution

24×7 Shifts: Workday distribution

Learn how to manage IT teams in 24x7 shifts complying with all Chilean labor laws…

Chilean labor laws for IT teams

Chilean labor laws for IT teams

Learn how to manage IT teams in 24x7 shifts complying with all Chilean labor laws…

Automatic Operations Center vs. Human

Automatic Operations Center vs. Human

Explore the differences between automated and human 24x7 operations centers for IT event management, their…

24×7 IT Event Management: Don’t let incidents affect your business

24×7 IT Event Management: Don’t let incidents…

Discover the importance of 24x7 event management in IT and how to prevent incidents that…

Essential KPI’s to guarantee success in IT observability and management

Essential KPI’s to guarantee success in IT…

Discover the essential KPIs for effective 24x7 monitoring in IT management, including MTTA, Uptime, SLA…

24×7 IT Monitoring: The importance of keeping your business always up and running

24×7 IT Monitoring: The importance of keeping…

Discover how 24x7 IT monitoring keeps your business up and running, improves customer experience and…

How to deal with the chaos of operational alerts?

How to deal with the chaos of…

Maintaining operational systems in IT is key to customer satisfaction. But how to handle operational…

Top 5 points addressed by AI’s to facilitate IT work

Top 5 points addressed by AI’s to…

Artificial intelligence (AI) is one of the biggest revolutions in today's technology market, and can…

The birth of a star : 24Cevent

The birth of a star : 24Cevent

How did a customer need turn into an innovative technology solution? Learn the story behind…

24cevent
The birth of a star : 24Cevent

The birth of a star : 24Cevent

How did a customer need turn into an innovative technology solution? Learn the story behind the 24Cevent system.

How to integrate your alarms with 24Cevent

How to integrate your alarms with 24Cevent

Step by step to integrate your alarms with 24Cevent. Integrate via API your preferred monitoring software and automate the notification…

discover even more
24×7 IT Monitoring: The importance of keeping your business always up and running

24×7 IT Monitoring: The importance of keeping…

Discover how 24x7 IT monitoring keeps your business up and running, improves customer experience and…

How to deal with the chaos of operational alerts?

How to deal with the chaos of…

Maintaining operational systems in IT is key to customer satisfaction. But how to handle operational…

Top 5 points addressed by AI’s to facilitate IT work

Top 5 points addressed by AI’s to…

Artificial intelligence (AI) is one of the biggest revolutions in today's technology market, and can…

The birth of a star : 24Cevent

The birth of a star : 24Cevent

How did a customer need turn into an innovative technology solution? Learn the story behind…

5 indicators that determine your technological health

5 indicators that determine your technological health

Knowing the health status of the company's IT services is critical, based on this need,…