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Keep the operation running smoothly, without noise

When something goes wrong, everything starts to ring at the same time. And that's where the real problem arises: where …

Post - error humano - el secreto a voces en la gestión de incidentes ti

In the digital age, human errors in IT can be costly and damaging to customer confidence. We explore causes and …

Blog Ecosistema TI descontrolado

A technology-driven world, the importance of centralization Nowadays all businesses depend on technology, a failure in critical components (applications, websites, …

Knowledge Center

An incident post-mortem is an analysis that is performed after a problem occurs in a system, with the objective of …

Automation in incident response is not about replacing people. It's about making the important things happen without relying on chance, …

It serves a fairly simple (yet critical) purpose: to ensure that someone is always available when a problem occurs. Because in …

Knowing what to measure and when

Reducing MTTA is not about having more alerts, or better dashboards. It's about something much more basic: having someone say "this …

Discover the essential KPIs for effective 24x7 monitoring in IT management, including MTTA, Uptime, SLA and Google SRE's 4 Golden …

Artificial intelligence (AI) is one of the biggest revolutions in today's technology market, and can help improve the efficiency and …

What's new at 24Cevent

Get more control over how information is delivered through the 24Cevent App, a new way to receive your notifications with …

Img-Optimizando la Gestión de Incidentes en TI con la Nueva Funcionalidad 24cevent

Imagine receiving a critical alert on your mobile device while away from your desk. With the new 24cevent module, include …

Step by step to integrate your alarms with 24Cevent. Integrate via API your preferred monitoring software and automate the notification …

How did a customer need turn into an innovative technology solution? Learn the story behind the 24Cevent system.

The perfect complement

Many decisions are made by brand. But in these types of tools, the important thing is how well it works …

Today many companies already have chatbots. They serve customers, quote, answer questions, even sell. But there is an uncomfortable question that …

Learning about the problem through phone calls

notificar-alarmas-dynatrace-por-llamada-telefónica

Procedure to notify your dynatrace alarms by automatic phone calls from 24Cevent

notificar-alarmas-instana-por-llamada-telefónica

Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent

Post-70-Zabbix-llamada telefónica

Connect your Zabbix alerts to 24Cevent, classify them and trigger immediate notifications (including automated phone calls) so that your support …

Taking your incident management to the next level

An alert system for development teams is the mechanism for detecting problems in applications or infrastructure and automatically notifying the …

Imagen-Calcula cuánto tiempo estas perdiendo en la gestión de tus incidentes tecnológicos.

Learn how to calculate your response time to technological problems in your company.

Img1-Sacar ganancias por automatizar la gestión de incidentes TI

We provide you with a list of how automating IT incident notification and management can generate value for your company.

Priority: Convenience : Alerts direct to whatsapp

notificar-alarmas-instana-por-whatsapp

Procedure for notifying your Instana alarms by automatic phone calls from 24Cevent

notificar-alarmas-dynatrace-por-whatsapp

Procedure to notify your dynatrace alarms by whatsapp from 24Cevent